Lisa Morrow
Toronto,OH
Summary
Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills. Self-motivated Airline Coordinator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
22
22
years of professional experience
Work History
Airline Coordinator
LSG Sky Chefs
01.2023 - Current
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Implemented cost-saving measures through resource allocation optimization, leading to significant budget reductions.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Reduced logistical errors through meticulous planning of transportation schedules and inventory management practices.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Resolved conflicts swiftly among team members through effective mediation techniques, fostering an amicable working environment conducive to collaboration.
- Monitored performance metrics consistently and implemented corrective actions when needed, contributing to continuous improvement initiatives.
- Coached employees through day-to-day work and complex problems.
- Gathered and organized materials to support operations.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Kitchen Prep Cook
Sodexo
01.2022 - 05.2022
- Enhanced kitchen efficiency by preparing ingredients and assembling dishes according to recipes.
- Supported culinary team by maintaining a clean and organized workspace, reducing preparation time.
- Streamlined dish assembly with proper portioning and presentation, contributing to consistent quality.
- Reduced food waste by effectively managing ingredient inventory and rotating products as needed.
- Assisted in training new hires, sharing expert knowledge and techniques for improved performance.
- Maintained high sanitation standards, adhering to local health department guidelines and ensuring food safety.
- Ensured timely completion of prep tasks, enabling smooth service during peak hours.
- Contributed to a positive team environment through effective communication and collaboration with staff members.
- Demonstrated versatility by adapting quickly to new recipes or changes in menu requirements.
- Handled high-volume prep work efficiently, ensuring all ingredients were prepared accurately and promptly.
- Managed multiple tasks simultaneously while maintaining attention to detail under pressure during busy shifts.
- Operated kitchen equipment safely and maintained its cleanliness after use for continued functionality throughout the shift.
- Developed a comprehensive understanding of dietary restrictions and allergens to accommodate guest needs when preparing meals accordingly.
- Implemented time-saving strategies within the kitchen workflow that increased overall productivity among team members.
- Fostered teamwork through open communication channels between cooks, allowing them to work cohesively towards common goals.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Head Line Cook
Trinity East Hospital
01.2002 - 12.2021
- Improved kitchen efficiency by streamlining prep processes and optimizing workstations.
- Enhanced menu offerings with innovative dishes, utilizing seasonal ingredients and regional flavors.
- Developed standard operating procedures for consistent food quality and presentation.
- Reduced waste by implementing proper storage techniques and inventory management.
- Maintained a clean and safe kitchen environment, adhering to strict sanitation guidelines.
- Ensured timely food preparation and delivery during peak service hours for optimal guest experience.
- Received recognition for exceptional customer service, consistently earning positive feedback from patrons.
- Led line cook team in meeting high-volume demands during busy services, maintaining exceptional food quality standards.
- Implemented cost-saving measures through efficient use of raw materials and portion control strategies.
- Mentored new staff members on restaurant policies and procedures to facilitate their smooth integration into the team.
- Contributed to successful catering events by preparing large quantities of high-quality dishes under tight deadlines.
- Handled multiple orders simultaneously while coordinating with other stations to maintain seamless workflow.
- Sustained excellent communication among kitchen staff for efficient problem-solving and streamlined operations.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked food temperature regularly to verify proper cooking and safety.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Education
GED -
Indian Creek High School
Wintersville, OH06.1993
Skills
- Administrative Leadership
- Document Management
- Recordkeeping
- Information Collection
- Staff Supervision
Timeline
Airline Coordinator
LSG Sky Chefs
01.2023 - Current
Kitchen Prep Cook
Sodexo
01.2022 - 05.2022
Head Line Cook
Trinity East Hospital
01.2002 - 12.2021
GED -
Indian Creek High School