LISA M. PULARO-SPAZIOSO
Tyngsboro,USA
Summary
Training and Development Manager with extensive experience at Azurity Pharmaceuticals, specializing in curriculum development and compliance. Proficient in utilizing Cornerstone LMS to optimize training delivery and promote continuous improvement. Effective communicator and strategic thinker, implementing training initiatives that support organizational objectives.
Overview
14
14
years of professional experience
Work History
System Analyst (contracted)
Massachusetts Bay Transit Authority
06.2023 - Current
- Collaborated with the learning and development team to support the infrastructure and rebranding of the Learning Management System (LMS) across the organization.
- Provide customer service support to employees that need help with the LMS functionality and training.
- Troubleshoot system functionality issues.
- Develop custom training reports for managers to track employee training compliance.
GMP Training and Development Manager
Azurity Pharmaceuticals
Woburn, MA
12.2021 - 04.2023
- Ensured training delivery at the right time to the right people and created documentation according to GDP (Good Documentation Practices).
- Authored Standard Operating Procedures (SOPs) for current Good Manufacturing (cGMP) personnel and investigated deviations and Corrective And Preventative Actions (CAPAs) as related to training or the Cornerstone LMS.
- Developed a more robust training infrastructure that included curricula, certifications, and On the Job Training (OJT) and certifications.
- Functioned as the Cornerstone application 'owner' and Subject Matter expert for the integration of Cornerstone with ADP and ComplianceWire.
- Administered the company's (LMS), ensured training and related documentation complied with state and federal regulations.
HRIS Specialist, Human Resources
The RiverStone Group
Manchester, NH
01.2018 - 07.2021
- Company Overview: https://www.linkedin.com/company/the-riverstone-group/?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base%3BrGDkqE7WRl%2BylUXwQwZeRA%3D%3D&licu=urn%3Ali%3Acontrol%3Ad_flagship3_profile_view_base-background_details_company
- Lead technical subject matter expert and 'super user' for HR applications, working with the various business areas to identify and deliver training that addressed technical and soft skill gaps.; responsible for implementing and tracking compliance-related training across the organization.
- Negotiated with a new vendor for online training content and leveraged their master service agreement with our affiliates to save the company $10,000.
- Built onboarding curriculum and new hire 30, 45, and 90-day surveys, using results to recommend improvements to the onboarding process/new associate experience.
- Met regulatory and licensing requirements, mandatory training compliance, and supporting documentation in 2020/2021 audit by PWC.
- Https://www.linkedin.com/company/the-riverstone-group/?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base%3BrGDkqE7WRl%2BylUXwQwZeRA%3D%3D&licu=urn%3Ali%3Acontrol%3Ad_flagship3_profile_view_base-background_details_company
Learning & Development Specialist, Human Resources
The RiverStone Group
Manchester, NH
12.2013 - 12.2017
- Company Overview: https://www.linkedin.com/company/the-riverstone-group/?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base%3BrGDkqE7WRl%2BylUXwQwZeRA%3D%3D&licu=urn%3Ali%3Acontrol%3Ad_flagship3_profile_view_base-background_details_company
- Responsible for implementing the Performance and Development systems and processes across the organization collaborating with managers and C-Suite executives.
- Acted as the Learning Management System Administrator: keeping informed of system enhancements, the impact on end users and implemented any necessary interventions to improve end-user experience.
- Certified in Insights training, delivered to individuals and teams across the organization, positively influencing the RiverStone culture of communication and collaboration.
- Certified in the Korn Ferry Leadership Architect model of competency, implemented the model into the organization as both a performance and development tool to improve competencies at all levels of the organization.
- Https://www.linkedin.com/company/the-riverstone-group/?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base%3BrGDkqE7WRl%2BylUXwQwZeRA%3D%3D&licu=urn%3Ali%3Acontrol%3Ad_flagship3_profile_view_base-background_details_company
Training Implementation Specialist, Project Management
The RiverStone Group
Manchester, NH
09.2012 - 12.2013
- Company Overview: https://www.linkedin.com/company/the-riverstone-group/?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base%3BrGDkqE7WRl%2BylUXwQwZeRA%3D%3D&licu=urn%3Ali%3Acontrol%3Ad_flagship3_profile_view_base-background_details_company
- Supported infrastructure initiatives by implementing organizational-wide training to ensure associates were efficiently and effectively trained in new business processes and software applications.
- Implemented organizational training across hospital specialties.
- Conducted skill gap analysis and conducted training pre-implementation of new applications, ensuring employees had a baseline computer competency level before new application training.
- Worked as a project team member, meeting daily using the Scrum framework to communicate any changes in training strategy and stayed informed of any changes in the process or the technology that would impact the end-users and training.
- Https://www.linkedin.com/company/the-riverstone-group/?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base%3BrGDkqE7WRl%2BylUXwQwZeRA%3D%3D&licu=urn%3Ali%3Acontrol%3Ad_flagship3_profile_view_base-background_details_company
Training Specialist III – IT Education
Cambridge Health Alliance
Sommerville, MA
12.2010 - 05.2012
- Collaborated with software analysts, informaticists, and other trainers to transition the organization from a paper medical record system to an electronic on and developed training agendas, manuals, and job aids for a tiered organizational roll-out of Epic healthcare software across three hospitals.
- Conducted informative and engaging on-site and classroom training for multidisciplinary medical and psychiatric Inpatient, Ambulatory, and Emergency Department staff.
- Developed the 'back end' training environment in accordance with system updates and new application 'go-live' events, identifying and correcting system and user build issues across the training environment versions.
- Supported multidisciplinary end users during each location 'go-live,' event, ensuring continuity between classroom learning and the live application of the software.
Education
Certificate - Client I Server Development
Boston University Corporate Education Center
Tyngsboro, MABachelor of Arts - English, Writing Concentration
North Adams State College
North Adams, MASkills
- Training Delivery
- Learning Design
- Curriculum Development
- Asana
- Development Planning
- Performance Management
- Cornerstone Learning Management System (LMS) Administration
- Human Resources
- Competency Assessment
- Data Analysis
- People Management
- Process Improvement
- Jira
- Project Management
- Concur
- SharePoint
- Insights Practitioner
- Virtual Training
- Excel Reporting
- Verbal and Written Communication
- ComplianceWire
Websites
Timeline
System Analyst (contracted)
Massachusetts Bay Transit Authority
06.2023 - Current
GMP Training and Development Manager
Azurity Pharmaceuticals
12.2021 - 04.2023
HRIS Specialist, Human Resources
The RiverStone Group
01.2018 - 07.2021
Learning & Development Specialist, Human Resources
The RiverStone Group
12.2013 - 12.2017
Training Implementation Specialist, Project Management
The RiverStone Group
09.2012 - 12.2013
Training Specialist III – IT Education
Cambridge Health Alliance
12.2010 - 05.2012
Certificate - Client I Server Development
Boston University Corporate Education Center
Bachelor of Arts - English, Writing Concentration
North Adams State College
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