Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa M. Rasak

Southfield,MI

Summary

Professional leader prepared for this role. Proven ability to guide teams towards achieving objectives and enhancing productivity. Reliable and adaptable, fosters collaborative environment. Known for strategic planning and conflict resolution.

Overview

21
21
years of professional experience

Work History

Team Leader

Tubby's
01.2015 - Current
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance..
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Fostered positive work environment, resulting in decreased employee turnover and increased team cohesion.
  • Negotiated with suppliers to secure cost-effective resources, positively impacting project budgets.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.

Reconcilement Anaylyst III

Comerica Bank
10.2022 - 07.2025
  • Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
  • Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
  • Implemented predictive analytics techniques that enabled proactive adjustments to business strategies based on emerging trends.
  • Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
  • Streamlined reporting procedures by creating user-friendly dashboards for easy access to key performance indicators.
  • Reduced errors in data entry, instituting rigorous quality control checks.
  • Optimized operational efficiency by redesigning workflow processes.

Personal Banker II

Comerica Bank
10.2015 - 10.2022
  • Manages personal financial operations on behalf of new and existing clients.
  • Administers new customer accounts and builds strong customer relations to sustain high retention ratings.
  • Reconciles transactional customer services, including but not limited to deposits and withdrawals.
  • Proactively sells loans to consumers and small businesses.
  • Oversees cross training of other staff members as needed and represents the company as a liaison.
  • Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
  • Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
  • Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
  • Improved customer satisfaction by providing personalized banking solutions and exceptional service.

Co-Owner/Manager

Ann Arbor Village Pub
01.2011 - 01.2016
  • Managed establishment operations and ensured foundation of service in terms of order accuracy and time management.
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Mentored employees to improve work performance, promoting professional development and growth within the company.
  • Developed a strong company culture, fostering teamwork and collaboration among staff members.
  • Negotiated favorable contracts with suppliers, resulting in reduced costs and improved product quality.
  • Assisted in recruiting, hiring and training of team members.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.

Program Center Manager

Northwood University
01.2005 - 01.2011
  • Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting center objectives.
  • Established performance metrics and conducted regular evaluations to identify areas for improvement and drive continuous growth.
  • Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities.
  • Enhanced customer satisfaction by implementing efficient service delivery strategies and streamlining center operations.
  • Coordinated events and promotions at the center, generating increased foot traffic and sales revenue through targeted marketing efforts.
  • Maintained accurate records of all transactions at the center, ensuring transparency in financial reporting for internal stakeholders.
  • Streamlined scheduling procedures to optimize resource allocation, resulting in better overall management of the center''s workload.
  • Monitored financial performance indicators regularly to make informed decisions regarding budgeting adjustments or investments in new resources as needed.
  • Conducted comprehensive market analysis to identify growth opportunities, leading to expansion of center services.
  • Increased community engagement with center by organizing and promoting local events that resonated with community interests.

Education

Bachelor of Business Administration -

Northwood University
01.2001

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • People management
  • Work Planning and Prioritization
  • Conflict resolution

Timeline

Reconcilement Anaylyst III

Comerica Bank
10.2022 - 07.2025

Personal Banker II

Comerica Bank
10.2015 - 10.2022

Team Leader

Tubby's
01.2015 - Current

Co-Owner/Manager

Ann Arbor Village Pub
01.2011 - 01.2016

Program Center Manager

Northwood University
01.2005 - 01.2011

Bachelor of Business Administration -

Northwood University

Similar Profiles

CREATE PROFILE
Lisa M. Rasak