Lisa M. Rivas
San Angelo,TX
Summary
Dedicated and hardworking professional skilled in team leadership, training and development, as well as creation and implementation of programs and protocols. Offering to work both independently and as collaborative member of team to improve processes and meet organizational goals.
Overview
14
14
years of professional experience
Work History
DETENTION OFFICER
CORE CIVIC
07.2023 - Current
- Pre- Service certified in corrections. My position entails responsibilities in supervising between 1 and 170 incarcerated inmates or detainees in a private contracted facility.
- Following contracted procedures and policies by I.C.E and U.S. Marshalls, I supervise the safety and daily operations of the detainee and inmate units by monitoring daily behaviors and physical inspections of inmate units and sleeping quarters for contraband.
- Receiving and intake processing of inmates and detainees coming into the facility and leaving.
- Certified in Critical Incident Response Team (C.I.R.T) and weapons certified for transportations or hospital duty.
MACHINE OPERATOR
JOHNSON & JOHNSON
San Angelo, TX
02.2021 - 05.2023
- Machine operator certification in compliance wire.
- Changing machine parts over to operate in different box sizes, and machine maintenance, such as independently solving machine issues like size adjustment in adjusting pieces of the machines or changing out part completely.
- Running computer programs such as Excel, JED, MES.
- Shipping area running hot room pulling batches to prep for releases.
- As well as pulling releases for shipping.
- Certified in machine safety, and company policies and procedures.
PHARMACY TECHNICIAN
CVS PHARMACY
San Angelo, TX
11.2020 - 07.2022
- Counting prescriptions, pills and liquids.
- Billing medical insurance, communicating with the customers and doctors offices for prescription authorizations, inventory counting and ordering of medications.
- Customer service, a Covid vaccine team member traveling to different locations to register patients for the Covid-19 vaccine.
- Weekly cleaning of the office.
- Training new employees.
FIELD TECHNICIAN
BOSQUE SYSTEMS
San Angelo, TX
08.2018 - 01.2019
- I have over a year's knowledge of the oil and gas industry.
- Knowledge of OSHA Process Safety Management standards and requirements.
- Ability to read and understand Piping and Instrumentation Diagrams (P&IDs).
- I have worked in variable environmental conditions and around heavy equipment.
- I can work effectively in a team-focused environment.
- I have Strong interpersonal and communication skills, I have excellent computer skills.
- I am experienced specifically in Desalination, Water Treatment, and SWD.
LAB TECH/ PHLEBOTOMIST
BPL PLASMA
San Angelo, TX
09.2015 - 10.2016
- Customer service, bringing back donors verifying doner file information prior to donations.
- Providing the initial venipuncture for donors to donate.
- Also disconnecting donors after donations are complete, I am lab certified to process bottles, samples, NGI's and Qualtex.
- Certified on the donor floor and lab area.
- Have the training to follow SOP guidelines.
- Have closing and opening skills, can supervise the donor floor when necessary, anywhere between 6 to 10 employees at a time.
- Very organized in fast paced settings and stressful situations.
- Certified to train new phlebotomists and donor floor techs.
- Trained new employees in donor floor safety as well as phlebotomy technique, and patient care in high stress situations.
FIELD TECHNICIAN
BOSQUE SYSTEMS
San Angelo, TX
09.2013 - 10.2014
- I have over a year's knowledge of the oil and gas industry.
- Knowledge of OSHA Process Safety Management standards and requirements.
- Ability to read and understand Piping and Instrumentation Diagrams (P&IDs).
- I have worked in variable environmental conditions and around heavy equipment.
- I can work effectively in a team-focused environment.
- I have Strong interpersonal and communication skills, I have excellent computer skills.
- I am experienced specifically in Desalination, Water Treatment, and SWD.
DIRECT SUPPORT PROFESSIONAL II
SAN ANGELO STATE SUPPORTED LIVING CENTER
Carlsbad, TX
09.2011 - 09.2013
- Charted behaviors daily.
- Supervised 1- 15 consumers to ensure safety, assisted with daily living skills and activities.
- Certified in client restraining tactics, and safety.
- Depending on the individual the daily living assistance differed between needing complete assisting in all daily living skills, to needing daily supervision.
- Behaviors ranged from full aggression to verbal or self harm.
- Certified in how to de-escalate behaviors.
- Daily charting and notations included times, full descriptions of behaviors and classes, appointments, trips in and out of town, petty cash amounts recorded on each trip or outing.
- Trained in using company vehicles and logging mileage, and gas credit card usage.
MENTAL HEALTH TECH
RIVERCREST HOSPITAL
San Angelo, TX
01.2011 - 07.2011
- Record and maintain patient information, such as vital signs, eating habits, behavior, progress notes, treatments, or discharge plans.
- Listen and provide emotional support and encouragement to psychiatric patients.
- Complete physical checks and monitor patients to detect unusual or harmful behavior and report observations to professional staff.
- Restrain or aid patients as necessary to prevent injury.
- Serve meals or feed patients needing assistance or persuasion.
- Work as part of a team that may include psychiatrists, psychologists, psychiatric nurses or social workers.
- Clean and disinfect rooms and furnishings to maintain a safe and orderly environment.
- Provide mentally impaired or emotionally disturbed patients with routine physical, emotional, psychological, or rehabilitation care under the direction of nursing or medical staff.
- Maintain patient restrictions to assigned areas.
- Provide patients with assistance in bathing, dressing, or grooming, demonstrating these skills as necessary.
LAB TECHNICIAN
SHANNON MEDICAL CENTER
San Angelo, TX
10.2017
- Patient care, in the main hospital as well as outpatient lab blood draws, and specimens pertaining to blood testing.
- As well as ordering specimen tests.
- Responder to E.R traumas.
- Inventory counts, training of new phlebotomists in patient care and safety including following policy procedures for situational draws.
Education
High School Diploma -
Central High School
San Angelo, TXSkills
- Inventory management
- Safety compliance
- Patient care
- Customer service
- Team collaboration
- Equipment maintenance
- Data entry
- Behavior management
- Effective communication
- Training new employees
- Machine operation
- Report preparation
- De-escalation techniques
- Surveillance
- Crisis intervention
- Crowd control
- Negotiation skills
- File and record maintenance
- Problem-solving aptitude
- First aid and CPR certified
- Decision-making
References
- Stephanie Gatica, Friend/ Co-worker, San Angelo State Supported Living Center, (325) 301-2642
- John Aguirre, Co-worker, Bosque Systems, (325) 340-6157
- Jennifer Perez, Co-worker, Shannon Medical Center, (325) 867-8962
Drivers License
C, Standard Driver's License
Timeline
DETENTION OFFICER
CORE CIVIC
07.2023 - Current
MACHINE OPERATOR
JOHNSON & JOHNSON
02.2021 - 05.2023
PHARMACY TECHNICIAN
CVS PHARMACY
11.2020 - 07.2022
FIELD TECHNICIAN
BOSQUE SYSTEMS
08.2018 - 01.2019
LAB TECHNICIAN
SHANNON MEDICAL CENTER
10.2017
LAB TECH/ PHLEBOTOMIST
BPL PLASMA
09.2015 - 10.2016
FIELD TECHNICIAN
BOSQUE SYSTEMS
09.2013 - 10.2014
DIRECT SUPPORT PROFESSIONAL II
SAN ANGELO STATE SUPPORTED LIVING CENTER
09.2011 - 09.2013
MENTAL HEALTH TECH
RIVERCREST HOSPITAL
01.2011 - 07.2011
High School Diploma -
Central High School