LISA M. STAFFORD
Westover,MD
Summary
Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness, and happiness.
Overview
36
36
years of professional experience
Work History
Direct Support Professional
Somerset Community Services
Marion, MD
12.2019 - Current
- Assisted clients in developing life skills and achieving personal goals.
- Implemented individualized care plans tailored to client needs and preferences.
- Provided daily support to individuals with disabilities in community settings.
- Facilitated social activities to promote community engagement and inclusion.
- Monitored client behavior and reported changes to the supervisory team.
- Followed care plan and directions to administer medications.
Machine Operator-Roller / Brushmaker
The Sherwin Williams Corp.
Crisfield, MD
01.2018 - 06.2019
- Operate and maintain sufficient output of rollers following all specifications set by QC to ensure proper measurements, depths and lengths for any type of roller being produced. Was trained and able to make brushes as well. Sure to follow all safety regulations to specification. Team player and helping others reach quota goals as well. Attended monthly safety meetings. Also packed rollers and brushes and secured to pallets for shipping and taken to shipping area to be loaded onto outbound trailers upon pallet completion. Utilized computer to manage order check-in and check-out processes.
- Operated machinery to produce high-quality paint products efficiently.
- Monitored production lines for consistency and quality control.
- Maintained equipment by performing routine inspections and minor repairs.
1:1 Care Provider, Assistant Room Supervisor, House Counselor
Somerset Community Services, Inc.
Marion, MD
03.2015 - 06.2016
- Delivered direct care and supervision for intellectually disabled adults in day program and residential settings, ensuring safety and support. Monitor behaviors and follow their IPP to provide the assistance and guidance specified. Recorded progress and behavioral incidents to track individual development and inform care strategies. Care for their continual needs such as daily living skills, hygiene, and behavioral skills. Offered personalized 1:1 care to individuals, effectively addressing their needs and achieving set goals. Operate a 15-passenger van and provide transportation. Administer medications to consumers. Led physical activities to promote fitness among day program clients.
- Provided compassionate care and support to clients with diverse needs.
- Assisted clients with daily living activities, ensuring comfort and safety.
- Communicated effectively with families about client well-being and progress.
Personal Care Worker
Fosnow Adult Family Homes, LLC
Friendship, WI
07.2014 - 02.2015
- Provided personal care, including feeding, toileting, and skin care.
- Provided personal care and assistance to residents in daily activities.
- Assisted with medication management and health monitoring for residents.
- Maintained a clean and safe living environment for all residents.
Cow Milker
Slowey Farms, Inc.
Westfield, WI
03.2014 - 07.2014
- Prepared milking equipment and bulk tank for efficient milking process. Assisted in gathering cows for milking or supported team members in the process. Follow recommended pre-milking preparation of cattle before milking. Milk all cows in an orderly, proper and consistent manner. Note cows that may have mastitis or other problems and inform the manager for possible treatment. Cleaned milking parlor, holding area, and bulk tank room to maintain hygiene standards. Operated all milking equipment following manager's guidelines and factory specifications to ensure optimal functionality. After milking, be sure all machinery and sanitation procedures are followed.
- Milked cows using automated milking equipment daily.
- Maintained cleanliness of the milking parlor and equipment regularly.
- Monitored cow health and reported issues to management promptly.
1:1 Care Provider, Assistant Room Supervisor, House Counselor
Somerset Community Services, Inc.
Marion, MD
11.2011 - 01.2013
- Delivered direct care and supervision for intellectually disabled adults in day program and residential settings, ensuring their safety and support. Monitor behaviors and follow their IPP to provide the assistance and guidance specified. Recorded progress and behavioral incidents to track development and inform care strategies. Care for their continuous needs such as daily living skills, hygiene, and behavioral skills. Provide direct care for an individual on a 1:1 basis assuring that all needs and goals are met. Drove 15-passenger van for transportation, facilitating safe and timely travel for program participants. Administer medications to consumers. Led physical activities in day programs to promote health and wellness.
- Provided compassionate care to individuals with diverse needs and abilities.
- Assisted clients with daily living activities to promote independence and well-being.
- Collaborated with healthcare professionals to develop personalized care plans.
Fiscal Technician
State of Virginia Division of Child Support
Onancock, VA
01.2011 - 05.2011
- Reviewed and reconciled fiscal accounts, determining necessary adjustments, refunds, transfers, and other financial activities. Determined case management and data reliability actions and directed the appropriate staff to complete them.
- Process child support payment transactions accurately and efficiently.
- Maintain financial records and ensure compliance with state regulations.
- Assist in the preparation of budget reports for child support programs.
Partnership Assistant
United States Census Bureau
Atlantic, VA
04.2009 - 09.2010
- Increased public awareness of the 2010 Census through staffing and participation in local events, festivals, fairs, and city and private meetings. Coordinated awareness event in Northern Accomack County by securing volunteers, donations, and facilities to engage traditionally hard-to-count communities for census outreach. Developed and distributed presentation and promotional materials to partners and the public. Collaborated with partnership specialists to identify testing and training space. Maintained files, scheduled appointments, and made follow-up phone calls on behalf of partnership specialists. Provided linguistic support. Maintained and tracked partnership support program items. Entered data into the Integrated Partner Contact Database. Responded to field staff's requests for partnership materials.
- Assisted in collecting data for national population surveys.
- Coordinated logistics for field data collection activities.
- Trained staff on data entry protocols and survey procedures.
Document Imager II
Worcester County Government
Snow Hill, MD
01.2007 - 01.2009
- Prepared and scanned documents into electronic storage format using Fortis software for Treasurer’s Office, ensuring efficient access to records. Conducted quality control for all scanned documents to maintain high accuracy of detail, supporting effective information retrieval. Work independently as well as a team member(s).
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Bookkeeper / Guidance Secretary
Arcadia High School
Oak Hall, VA
01.2003 - 01.2008
- Facilitate the disbursement of funds to their appropriate accounts for school clubs, groups, and departments, general office support, accounts payable, filing, copying, and composing letters to parents. Supported daily operations by managing office responsibilities, purchasing, maintaining records room, composing letters, assisting students and families, assisting with State Standards of Learning Testing, completing medication designee training to administer, and providing relief coverage in the in-school suspension classroom. Maintain a high degree of confidentiality. Provided support to staff and students throughout the school as needed.
- Managed accounts payable and receivable for school transactions.
- Maintained accurate financial records for budgeting and reporting purposes.
- Processed payroll for faculty and staff on a biweekly basis.
Bookkeeper
The Pizza Shoppe
Crisfield, MD
01.2001 - 01.2003
Administrative Assistant/Bookkeeper/Classroom Assistant
Catholic Charities Delaware Day Treatment for Young Children
Georgetown, DE
01.1995 - 01.1998
Mortgage Loan Post Closing Clerk
Hampton Roads Funding Corp.
Virginia Beach, VA
01.1993 - 01.1994
Office Manager
Stephenson Industries, Inc.
Freehold, NJ
01.1991 - 01.1993
Education
Certificate - Personal Care Worker
Western Technical College
Mauston, WICareer Certificate - Information Systems Technology
Eastern Shore Community College
Melfa, VASkills
- Disability Awareness
- Developmental disabilities knowledge
- Daily living assistance
- Behavioral Support
- Behavior management
- Incident reporting
- Abuse prevention
- Abuse confidentiality
- Choking risk prevention
- CPR & First Aid
- Nursing ethics
- Bloodborne pathogens
- Transportation Safety
- Hoyer Lift
- Lifting Techniques
- Lift procedures
- Customer Service
- Client Engagement
- Accounts management
- Inventory Management
- Seizure management
Timeline
Direct Support Professional
Somerset Community Services
12.2019 - Current
Machine Operator-Roller / Brushmaker
The Sherwin Williams Corp.
01.2018 - 06.2019
1:1 Care Provider, Assistant Room Supervisor, House Counselor
Somerset Community Services, Inc.
03.2015 - 06.2016
Personal Care Worker
Fosnow Adult Family Homes, LLC
07.2014 - 02.2015
Cow Milker
Slowey Farms, Inc.
03.2014 - 07.2014
1:1 Care Provider, Assistant Room Supervisor, House Counselor
Somerset Community Services, Inc.
11.2011 - 01.2013
Fiscal Technician
State of Virginia Division of Child Support
01.2011 - 05.2011
Partnership Assistant
United States Census Bureau
04.2009 - 09.2010
Document Imager II
Worcester County Government
01.2007 - 01.2009
Bookkeeper / Guidance Secretary
Arcadia High School
01.2003 - 01.2008
Bookkeeper
The Pizza Shoppe
01.2001 - 01.2003
Administrative Assistant/Bookkeeper/Classroom Assistant
Catholic Charities Delaware Day Treatment for Young Children
01.1995 - 01.1998
Mortgage Loan Post Closing Clerk
Hampton Roads Funding Corp.
01.1993 - 01.1994
Office Manager
Stephenson Industries, Inc.
01.1991 - 01.1993
Certificate - Personal Care Worker
Western Technical College
Career Certificate - Information Systems Technology
Eastern Shore Community College