Lisa Mullins
HR
Fort Worth,TX
Summary
Responsive Human Resources Business Partner with well-rounded experience in all functional areas of HR, including labor law compliance, employee relations and performance management, leave of absence and ADA accommodations. Supports clients and effectively balances role of consultant and mentor with gatekeeper to control employer-related risks and grow client's management skills. Thrives on mentoring business owners and managers from small to mid-size employers with proven success at understanding unique business needs to establish genuine relationships as indispensable partner.
Overview
6
6
years of professional experience
Work History
HR Business Partner
Junction Industries
08.2023 - Current
- Reduced turnover rates (25%) by developing comprehensive employee retention programs.
- Collaborated with senior management to align HR initiatives with organizational goals.
- Improved employee performance through the implementation of tailored training and development programs.
- Conducted thorough job analyses to develop accurate and detailed job descriptions for new hires.
- Negotiated competitive compensation packages to attract top talent in the industry.
- Managed conflict resolution processes to maintain a positive work environment and resolve employee disputes effectively.
- Administered benefits programs, optimizing cost-effectiveness while providing valuable offerings to employees.
- Facilitated communication between employees and management by conducting regular feedback sessions and addressing concerns proactively.
- Established mentorship programs connecting experienced professionals with newer hires, fostering collaboration and knowledge sharing across the organization.
- Optimized onboarding processes for new employees, ensuring seamless integration into their roles from day one.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Collaborated with leadership to assess and improve policies across board.
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Advised senior management on organizational development and change management initiatives.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
- Conducted employee surveys and interviews to evaluate employee engagement and job satisfaction levels.
- Developed and delivered special events for company employees.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Instructed senior leaders on appropriate employee corrective steps.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Devised hiring and recruitment policies for 150+ employee company.
Human Resources Manager
Construction Specialties
07.2022 - 08.2023
- Led new talent acquisition and recruitment for over 150 new full-time hires
- Administered company-wide compensation and benefit plans
- Conducted employee onboarding and helped organize and administer over 1K hours of training and development initiatives
- Worked with team members 1 on 1 and in small groups to enhance performance and employee satisfaction
- Collaborated with executive leadership on recruitment strategies, employee development plans, performance management, and engagement to improve retention rates
- Provided guidance on employee relations and matters of corrective action
- Collected feedback after final round interviews, and put together comprehensive compensation packages for prospective hires.
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
- Spearheaded successful recruitment campaigns, attracting top-tier talent to fill key company positions.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
- Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
- Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
- Championed employee wellness initiatives resulting in improved job satisfaction and reduced absenteeism.
Office Manager/HR Manager
Resurgence Wellness
01.2020 - 01.2022
- Staff Management
- Patient and Staff Schedule Development
- Creation of Office Policies and Legal Documents
- New Staff Onboarding and Performance Reviews
- Human Resources
- Payroll
- Accounts Payable/Receivable and Reconciliation
- Expense Analyzation and Management
- Liaise with Clients/Vendors
- Facility Maintenance Scheduling/Supervision
- Maintain Confidential Files for Clients/Company Personnel
- Sales & Social Media Marketing
- Client Relationship Management
- Insurance Credentialing
- Executive Lecture and Travel Scheduling.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Office Manager/HR Manager
Artisan MedSpa & Trinity X-PressMed
01.2018 - 01.2020
- Oversee Daily Operations/Schedules of 30+ employees
- Team Management
- Create Office Policies and Legal Documents
- Onboarding and Training New Staff
- Human Resources
- Payroll, Accounts Payable/Receivable, Reconciliation
- Insurance Billing, Coding and Appeals
- Physician Insurance Credentialing
- Development and Implementation of Marketing Strategies
- Create and Manage Social Media Presence
- Develop Communication Strategy for New Products
- New Service/Product Introduction
- Marketing Event Planning
- Create Sales Logs, Timelines and Client Promotions
- Budget Development
- Supply Chain Management.
Skills
- Strong Leadership Qualities
- Internal and Interpersonal Communication
- Accounting
- Budgeting
- HR Compliance
- Staffing Review and Recommendation
- Microsoft Office
- OKTA
- Oracle
- Taleo
- Paycom HRIS
- BambooHR
- Background Checks
- Career Development
- Job Analysis
- Employee Relations
- Employee Surveys
- Workforce Planning
- Benefits Administration
- Compliance Management
- Succession Planning
- Organizational Development
- Dispute Mediation
- Recruitment Strategies
- Onboarding Processes
Personal Information
Title: HUMAN RESOURCES MANAGER
Timeline
HR Business Partner
Junction Industries
08.2023 - Current
Human Resources Manager
Construction Specialties
07.2022 - 08.2023
Office Manager/HR Manager
Resurgence Wellness
01.2020 - 01.2022
Office Manager/HR Manager
Artisan MedSpa & Trinity X-PressMed
01.2018 - 01.2020