Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

LISA BARON

Sarasota ,FL

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Server, Housekeeper and Activities

Brookdale Colonial Park
Sarasota , FL
02.2016 - Current
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Followed health safety guidelines when preparing and serving food products.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Addressed complaints to kitchen staff and served replacement items.
  • Trained new employees to perform duties.
  • Checked food before serving it to customers.
  • Presented menus and answered questions regarding items.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Delivered food orders promptly and courteously.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Completed day-to-day duties accurately and efficiently.
  • Worked effectively in team environments to make the workplace more productive.
  • Communicated with maintenance team on damages to repair.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Emptied trash receptacles throughout the property.
  • Sorted and counted linens and organized in storage areas.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Used cleaning chemicals following proper guidelines.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.
  • Delivered requested items such as extra pillows or blankets to guest rooms.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Ensured that all health standards were met during cleaning operations.
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Changed bed linens and towels, tidied up rooms.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Assisted in laundry services including washing, drying, and folding linens.
  • Followed safety procedures when handling hazardous materials.
  • Organized closets with hangers for guests' clothing items.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Responded to requests from guests regarding housekeeping needs.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Maintained updated knowledge through continuing education and advanced training.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Organized and maintained filing systems, both paper and electronic.
  • Greeted visitors and responded to inquiries in a professional manner.
  • Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Assisted with payroll preparation and entered data into cumulative payroll document.
  • Drafted professional business documents for various managers and executives.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Proofread content for typo-free emails and documentation.
  • Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
  • Answered incoming calls in a timely manner and directed them appropriately.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Maintained inventory of office supplies and placed orders when necessary.
  • Drove customer feedback to deliver information to management for corrective action.
  • Prepared payroll documents and maintained databases for financial offices.
  • Coordinated travel arrangements for staff members as requested.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Answered phones to direct callers, schedule appointments, and provide general office information.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Sorted mail daily for distribution throughout the organization.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Managed employee records including payroll information, attendance tracking, vacation time requests.
  • Created expense reports, tracked invoices, and processed payments.
  • Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
  • Produced and distributed memos, newsletters, and other forms of communication.
  • Collected data from various sources to create accurate financial statements on a monthly basis.
  • Responded promptly to customer inquiries via email or phone.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Performed administrative duties such as photocopying, faxing documents and mailing packages.
  • Raised funds by organizing multiple events and diligently managed details to meet deadlines.
  • Set up new hire paperwork according to company standards.
  • Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.

Office Administrative Assistant

Private Clients of Sarasota
Sarasota , FL
06.2010 - 05.2015
  • Organized and maintained filing systems, both paper and electronic.
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
  • Greeted visitors and responded to inquiries in a professional manner.
  • Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
  • Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
  • Assisted with payroll preparation and entered data into cumulative payroll document.
  • Updated contact lists regularly with current employee information.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Proofread content for typo-free emails and documentation.
  • Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
  • Answered incoming calls in a timely manner and directed them appropriately.
  • Prepared payroll documents and maintained databases for financial offices.
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Assisted with scheduling meetings and appointments for the office staff.

Sales Associate

7-11 Convenience Store
Sarasota , FL
09.2005 - 11.2009
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Processed credit card transactions quickly and securely.
  • Computed purchases and received and processed cash or credit payment.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Collected payments and provided accurate change.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained cleanliness of store environment including floors, windows, displays.

Education

Bachelor of Arts - Health Administration

University of Phoenix
Tempe, AZ
03-2008

Associate of Arts - Accounting And Finance, Business Administration

Keiser College
Sarasota , FL
08-2004

Skills

  • Customer service
  • Order management
  • Food safety
  • Menu knowledge
  • Employee training
  • Effective communication
  • Attention to detail
  • Problem solving
  • Interpersonal skills
  • Multitasking and organization

Certification

  • Perfect attendance awards monthly from the University of phoenix
  • Employee of the month CERTIFICATES
  • What does it mean to be a Professional Caregiver
  • Vital signs
  • Safe Resident Transfers
  • Communication with older Adults
  • Gait Belt/Transfer Belt
  • Falls Management
  • Do not Resuscitate Order
  • Infection Prevention
  • Annual Automated External Defibrillator
  • Understanding Alzheimer’s Disease and Dementia
  • Transferring Safely
  • Saving a life with Hands-Only CPR
  • Essentials of Residents Rights
  • Abuse, Neglect, and Exploitation
  • Understanding Abuse and Neglect
  • Steps to Enhancing Management Skills
  • Cultural Diversity and the Older Adults
  • Safe Motion Dynamics
  • Vaccine Education and Awareness
  • HIPPA
  • Aging and the Body Systems
  • Notary

Affiliations

HOBBIES: Reading and Writing along with computer skills.

Learning Spanish

References

References available upon request.

Timeline

Server, Housekeeper and Activities

Brookdale Colonial Park
02.2016 - Current

Office Administrative Assistant

Private Clients of Sarasota
06.2010 - 05.2015

Sales Associate

7-11 Convenience Store
09.2005 - 11.2009

Bachelor of Arts - Health Administration

University of Phoenix

Associate of Arts - Accounting And Finance, Business Administration

Keiser College

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