Lisa Myers
Willard
Summary
Dedicated and skilled Certified Clinical Hemodialysis Technician with over 20 years of experience. Proven ability to educate patients, collaborate effectively with healthcare teams, and maintain rigorous infection control protocols, contributing to improved patient outcomes and satisfaction.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Certified Clinical Hemodialysis Technician
DaVita Dialysis Corporation
Kenansville, NC
07.2000 - Current
- Administered hemodialysis treatments according to established protocols and patient care standards.
- Monitored patients' vital signs and reported any changes to the healthcare team promptly.
- Collaborated with nursing staff to develop individualized care plans for optimal patient outcomes.
- Trained new technicians on proper equipment use and safety procedures, enhancing team competency.
- Performed routine quality control and safety checks on all equipment.
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Enhanced patient care by providing efficient and accurate hemodialysis treatments.
- Reduced the risk of infections by adhering to strict infection control protocols during all procedures.
- Conducted regular maintenance checks on dialysis machines, troubleshooting issues to minimize downtime.
- Led quality improvement initiatives focused on enhancing patient satisfaction and care delivery efficiency.
- Assisted patients with their pre-dialysis weight measurements, ensuring accurate assessment of fluid removal needs during the procedure.
- Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
- Demonstrated excellent teamwork skills while assisting other technicians during busy shifts for optimal patient care delivery.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Completed required training courses on time, staying up-to-date with industry best practices and advancements in dialysis technology for improved patient outcomes.
- Demonstrated adaptability and flexibility when faced with unexpected challenges during a shift, using critical thinking skills to find effective solutions that maintained high-quality patient care standards.
- Increased patient satisfaction through compassionate communication and attentive listening to their concerns or questions regarding treatment plans.
- Improved clinic workflow by maintaining clean and organized workstations, minimizing downtime between patients.
- Promoted overall clinic success by contributing ideas during staff meetings for process improvements or ways to enhance patient experience while receiving care at our facility.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Safely transported, transferred and positioned patients on chairs for treatment.
- Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
- Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
- Advised patients and families on health topics pertinent to care and treatment.
- Monitored patient vital signs, lab results and other indicators of health.
- Cared for patients by providing personal assistance and ambulation.
- Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
Medical Assistant
Range Urgent Care
Asheville, NC
09.2022 - 09.2023
- Assisted in patient intake processes, ensuring accurate information collection and documentation.
- Managed scheduling of appointments, optimizing workflow efficiency and patient flow.
- Administered medications and vaccinations under physician supervision, adhering to safety protocols.
- Conducted routine laboratory tests and communicated results promptly to healthcare providers.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Acute Clinical Ceritified Hemodialysis Technician
Sanderling Renal Service
Nashville, TN
04.2020 - 10.2022
- Operated dialysis machines, ensuring proper setup and functionality for patient treatments.
- Monitored patient vital signs during procedures, promptly addressing any concerns or complications.
- Administered medications and fluids as prescribed, maintaining adherence to safety protocols.
- Educated patients on treatment processes and self-care practices, enhancing understanding and compliance.
- Responded to dialysis-related emergency situations under nurse supervision.
- Obtained patient's blood samples via access site or dialysis lines.
- Performed dialysis access site cannulation and initiated dialysis treatment.
- Assisted with dialysis technician orientation and training to promote high standard of patient care.
- Monitored patient's vital signs and adjusted dialysis treatment parameters.
- Assisted in the regular auditing of patient charts, ensuring compliance with regulatory standards and guidelines.
- Developed strong relationships with patients and families, fostering trust and open communication throughout the treatment process.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
Education
Associate of Applied Science - Medical Assistant
Miller Motte
Wilmington, NC04-2016
Skills
- Dialysis machine operation
- Vascular Access care
- Blood pressure monitoring
- Venipuncture
- Venipuncture techniques
- Blood sample collection
- Patient monitoring
- Anemia management
Accomplishments
Certified Clinical Hemodialysis degree with Bonent
Certification
- CCHT - Certified Clinical Hemodialysis Technician
- Medical Assistant
Languages
English
Native or Bilingual
Timeline
Medical Assistant
Range Urgent Care
09.2022 - 09.2023
Acute Clinical Ceritified Hemodialysis Technician
Sanderling Renal Service
04.2020 - 10.2022
Certified Clinical Hemodialysis Technician
DaVita Dialysis Corporation
07.2000 - Current
Associate of Applied Science - Medical Assistant
Miller Motte