Lisa Nelson
Brownsburg,IN
Summary
Experienced health professional with many years dedicated to understanding social determinants of health and advocating for ways to improve health outcomes for clients. Organized, driven, and collaborative with an in-depth understanding of program needs, research strategies, and trends in health issues.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Licensed Master Social Worker
Fresenius
Indianapolis, IN
06.2023 - Current
- Worked collaboratively with other professionals such as psychiatrists, psychologists, and nurses to coordinate care for clients.
- Developed individualized service plans with clients to address their identified goals.
- Attended team meetings and provided feedback on case updates and treatment recommendations.
- Conducted assessments of client needs, strengths, and resources to develop treatment plans.
Community Outreach Navigator
Anthem
Indianapolis, IN
04.2019 - 06.2023
- Complete Health-Needs screenings
- Coordinated care with interdisciplinary teams and community contacts to promote continuity of care.
- Engaged in community outreach and program development to support patient and caregiver needs.
- Prepared detailed reports summarizing outcomes achieved through various projects and programs.
Independent Contractor
Social Services Agency
Northwest, IN (Lake County), IN
07.2015 - 05.2019
- Facilitated group meetings, coordinate training, supportive services, and counseling for family members to address special concerns and ease transition during home visits.
- Researched and advocated for programs that help meet clients' best interests in school settings, at juvenile court, and in other systems that interfaced with clients and families.
- Managed and coordinated the development of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
- Conducted psychosocial assessments to identify individual needs and specific social services necessary to address identified objectives and goals.
Family Case Manager
State of Indiana - Dept of Child Services
Indianapolis
02.2013 - 09.2015
- Maintain confidentiality while investigating claims of child abuse, neglect or dependency and seek to substantiate claims
- Assess level of risk to the child for additional injury or harm and develop case plans to assist families in becoming more self-sufficient in a safe and nurturing environment.
Education
Master of Science - Social Work
Walden University
Minneapolis, MN05-2023
B.S. Criminal Justice -
Indiana University Northwest
05.2013
Skills
- Client-centered care
- Cultural Competency
- Serve as the communication liaison between Anthem and key SDoH referral sources to facilitate seamless referrals
- Develop & Implement a plan based on the comprehensive assessment
- Coordinate and assess training programs used to provide parent education
- Research and advocate for the implementation of programs that benefit SDoH
- Exceptional report writing that includes monthly progress reports, case notes, and updates
- Proficient in documenting all communications in Microsoft Office, Excel, and Salesforce
- Proficient in data collection, resource and time management
Custom
Professional References Available Upon Request
Certification
- Licensed Master Social Worker
Timeline
Licensed Master Social Worker
Fresenius
06.2023 - Current
Community Outreach Navigator
Anthem
04.2019 - 06.2023
Independent Contractor
Social Services Agency
07.2015 - 05.2019
Family Case Manager
State of Indiana - Dept of Child Services
02.2013 - 09.2015
Master of Science - Social Work
Walden University
B.S. Criminal Justice -
Indiana University Northwest