Lisa Nguyen
Houston,TX
Summary
Dynamic and dependable, with a proven track record at Pandora Jewelry, where I enhanced customer satisfaction and teamwork through exceptional service and effective communication. Skilled in multitasking and time management, I thrive in high-pressure environments, consistently delivering results that exceed employer expectations.
With background in high-demand environments, developed strong organizational and problem-solving skills. Proven ability to work efficiently under pressure and adapt to changing demands. Looking to transition into new field, ready to leverage transferrable skills for impactful contributions.
Overview
2
2
years of professional experience
Work History
Seasonal Worker
Pandora Jewelry
12.2024 - 02.2025
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
- Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
- Assisted in maintaining a clean and organized store environment, resulting in increased sales and positive customer feedback.
- Completed cashier duties efficiently, ensuring accurate transactions and a pleasant checkout experience for customers.
Restaurant Hostess, Runner, Takeout
Lazy Dog Restaurant & Bar
07.2023 - 11.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
Certified Nursing Assistant
Copperfield Healthcare and Rehabilitation
01.2024 - 04.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Associate of Science - Health Sciences
Lone Star College
Houston, TX06-2025
High School Diploma -
Lone Star College
Cypress, TX06-2024
Skills
- Quick learner
- Strong work ethic
- Collaboration
- Task prioritization
Timeline
Seasonal Worker
Pandora Jewelry
12.2024 - 02.2025
Certified Nursing Assistant
Copperfield Healthcare and Rehabilitation
01.2024 - 04.2024
Restaurant Hostess, Runner, Takeout
Lazy Dog Restaurant & Bar
07.2023 - 11.2024
Associate of Science - Health Sciences
Lone Star College
High School Diploma -
Lone Star College
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