Lisa Oberle

Certified Scrum Master with over 6 years of hands-on experience in all phases of the software development life cycle (SDLC), Agile, and practical experience working in large scale environments (SAFe 6) with competing timelines.

• Skilled in multiple methodologies; Scrum, Kanban, Scrumban, Waterfall, SAFe 6.
• Proven track record of successfully leading multiple teams in developing high-quality software solutions on time and within budget.
• Agile coach who successfully led 6 new product teams coming from waterfall projects.
• Highly organized in managing complex high profile projects/products with multiple deadlines and priorities.
• Administrator of Azure DevOps (ADO) backlog management tool. This would include leading the design, definition and governance to meet Agile expectations without complication.
• Experience working in large scale environments (SAFe), responsible for planning, facilitation and effectiveness of PI Planning, I&P Sprint, SoS and System Demos for ART.
• Successfully supervised 7 scrum masters. Worked with each direct report to maximize their potential and contribute higher value.
• Supported Product Owner in understanding the value of Agile, writing good user stories, prioritizing the backlog, identifying enablers, communicating risk and understanding roadmaps.
• Managed risk effectively through comprehensive assessment, mitigation strategies, and contingency plans throughout project lifecycle.
• Experienced in facilitating all scrum ceremonies at the team level, PI Planning, SoS, Product Reviews, and I&P Sprint.
• Successfully applied the 'Fail Fast' concept to enable swift modifications based on feedback throughout the startup phase and growth of the new data product, resulting in rapid expansion from 3 to 14 development teams within an 18-month timeframe.
• Achieved a 25% reduction in onboarding time. Created a SharePoint site for a self-paced Agile/Scrum learning track utilized during onboarding. Subsequent iterations incorporated process documents, essential links, and various visual aids beneficial to all employees.
• Optimized the release management with role-specific definitions and expectations, ensuring alignment with governance standards, development teams and DevOps compliance.
• Cut the time spent on stand-ups, refinement sessions, calls, texts, and emails by half.
• Achieved positive outcomes by using Azure DevOps to centralize roadmaps and move away from localized Excel spreadsheets. This transition also facilitated the visualization of enablers across teams.
• Reduced product issues and bottlenecks by creating testing scripts as part of the definition of ready. Created a self-organizing team that could deliver faster and not rely on a single team member.
• Led the Center of Practice (CoP) to support all agile efforts and frameworks during monthly forums that included topics received, lessons learned through feedback and brainstorming solutions.
• Lead by example so that servant-leadership is fully in line with the Scrum values of courage, openness, respect, focus, and commitment. As a result, multiple teams became self-organizing, high performing and needed minimal use of a Scrum Master as they continued to mature.

Managed a team of 4 who supported various projects related to SaaS, DaaS, ETL, RPA, Master Data, and multiple in house solutions.

• Managed multiple integrations and implementation of agile projects for tax software applications with various ERP systems and ETL tools to streamline data flows and automate required tax compliance calculations.
• Subject matter expert on tax technology matters and participated in internal and external vendor software steering teams to share insights and influence software best practices.
• Managed vendor relationships, external consultants, and budgets for each technical project.
• Key participant involved in optimizing departments vision to create one source of truth for repeatable, streamlined, and certified data managed for consumption into any ETL tool
• Accountable for systems training, change management awareness and support materials to tax professionals
• Managed and motivated employees to be productive and engaged in work.
• Cross-trained existing employees to maximize team agility and performance.
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Managed six people responsible for sales and use tax, non-employee withholding tax, excise tax and tonnage

• New opportunity to take prior technical knowledge and apply it to data and processes required to meet compliance
• Rolled out new foreign withholding tax regulations now required. This included interpreting tax statutes, communication of impact to senior leaders, rollout change management across twelve different business groups
• Not complying with new regulations would result in millions of dollars in penalties and interest
• Reduced by 25% through automation and clarification of old processes no longer needed
• This allowed analysts to conduct data analysis to identify trends and insights that informed business decision-making instead of data wrangling
• Developed and maintained documentation such as user guides, process flows, and system diagrams to ensure new technology and processes were not being worked in a silo and would withstand changes in personnel
• Provided technical support and troubleshooting assistance to end users experiencing system issues.

• Led design, development, and implementation of automated 1042 tax form generation for banking sector to meet compliance requirements
• Developed and maintained documentation that included technical specifications, system architecture diagrams and end-user manuals to ensure change management process for future developers and consumer(s).
• Wrote highly maintainable, solid code for software system.
• Performed regression and system-level testing to verify software quality prior to release.
• Developed reports using SQL server reporting services.

• Designed, developed, and implemented Australia Tax software to meet all foreign and domestic tax compliance requirements from inception
• Collaborated with cross functional teams including stakeholders, analyst, and future consumers to quickly define accurate requirements in accordance with all local formatting requirements
• Stayed current with emerging technologies, tools and trends in software development and recommended their adoption where appropriate
• Was first in company to implement 2D scannable barcode used on most tax forms today
• Designed repeatable processes across all code sources.
• Delivered scalable system architecture to support high-availability Internet site with various internal applications.
• Tested and deployed scalable and highly available software products.
• Collaborated with cross-functional teams to design, develop, and implement innovative software solutions.