Lisa O'Connor Ansel

• Strengthened frontline sales and customer service communication
• Adapted quickly to new systems, processes, and team environments
• Practiced real-time problem-solving and cross-selling strategies
• Maintained high levels of professionalism and dependability in a fast-paced retail setting

• Led consultative sales efforts offering real-time data integration services for SAP clients.
• Established strategic partnerships, securing high-profile discussions with global enterprises.
• Conducted a live webinar series in collaboration with Confluent, boosting lead generation and elevating brand visibility: DATAVERSE: Unlock the Potential of your SAP Data in Motion.

• Designed and implemented adoption strategies for tailored business technology solutions, improving client operational efficiency
• Led complex sales cycles for business applications, including workflow optimization and process automation solutions
• Recognized as Top Newcomer in the “Light the Fuse Contest”, winning a trip to La Cantera Resort & Spa.

• Managed complete sales cycles, including needs assessment, solution design, executive presentations, and contract negotiation
• Built and maintained strategic relationships with business decision makers, C-level executives, and key stakeholders
• Specializing in business process transformation through integrated technology solutions and workflow optimization
• Consistently attained outstanding sales results, ranking in the top 5% of the region (Austin, Houston, San Antonio).

• Developed presentations based on industry trend analysis to guide executive decision-making and align with company strategies.
• Leveraged relationships via TPx’s Affiliate Program, doubling new accounts.
• Consultative field sales and account management providing nationwide managed IT services, cybersecurity, network connectivity, and unified communications solutions to B2B and SLED.
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• Executed preventative maintenance to ensure technology reliability.
• Provided technical support for end-users regarding any LAN-related issues they may encounter.
• Managed multiple projects simultaneously while meeting deadlines and budget requirements.

· Supported district-wide network operations and delivered technology-integrated instruction.
· Directed all aspects of special education programming and compliance, including conducting ARD meetings, developing and implementing Individualized Education Programs (IEPs), and ensuring adherence to legal and regulatory guidelines within a juvenile detention setting.
· Provided effective behavior management and academic engagement strategies for both special education and general population students.

• Built relationships with customers and community to promote long term business growth.
• Monitored service after sale and implemented quick and effective problem resolutions.
• Met existing customers to review current services and expand sales opportunities.

• Liaised between sales and service departments to facilitate communication and keep appropriate parties updated on project developments.
• Supervised multiple technology hardware and phone installation projects from project start through delivery by prioritizing needs and delegating assignments.
• Kept projects on schedule by managing deadlines and making adjusting as needed.
• Assisted with training customers on new phone system features and benefits.

• Supported students through the admissions process by providing a guided tour, answering questions, and initiating the enrollment process.
• Attracted and recruited students by setting appointments to tour the campus, utilizing leads from Microsoft Dynamics via phone, text, and email.
• Maximized enrollment by working closely with students and parents to boost conversion rates of prospective students.

• Recommended specific advanced capture, faxing or workflow solutions to customers based on the unique technical requirements of each.
• Communicated with value-added resellers, solutions analysts, and sales teams to integrate customer feedback into future promotional efforts.