Lisa O’Leary
Albuquerque,NM
Summary
With over 30 years of experience, including a pivotal role at Del Norte Sports and Wellness, I excel in creating safe and engaging environments. My expertise in customer service and operational management, coupled with a knack for effective communication and emergency response, showcases my ability to lead with assurance and adaptability.
Overview
18
18
years of professional experience
Work History
Day Care Worker
Del Norte Sports and Wellness
03.2024 - Current
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
Owner
A Touch of Zen Salon
01.2007 - 07.2023
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
- Oversaw schedule to manage appointments of new and existing clients.
- Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
Education
Manicurist/Pedicurist - Cosmetology Education
Heights Beauty School
Albuquerque, NM02.1992
Skills
Passionate and attentive business owner
Striving to always provide excellent customer service
Logical, creative, and detail-oriented with over 30 years of experience
Managing and designing while prioritizing goals and quality
Able to critically analyze shift schedules and how to retain the best talent
Highly motivated with an ability to adapt on the fly
An excellent physical shape necessary for lifting and assisting customers with various needs
Respectful of authority
Able to assess emergency situations and handle it appropriately
Timeline
Day Care Worker
Del Norte Sports and Wellness
03.2024 - Current
Owner
A Touch of Zen Salon
01.2007 - 07.2023
Manicurist/Pedicurist - Cosmetology Education
Heights Beauty School
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