Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Personal Information
Certification
Award. for saving time and money of shipping files to other sites.
Languages
Software
Timeline
Generic

LISA OLTSCH

Florence,SC

Summary

  • To work independently, in a team environment and/or with management utilizing my administrative background. Possess strong organizational analytical and time management skills.
  • Self-directed, detail-oriented and administrative assistant equipped with 10+ years. Experience handling over all office operations, including processing orders service call and Employee client interactions.
  • Customer focused, strong verbal and interpersonal skills.
  • Dedicated to work overtime with a short notice to meet/exceed customer's expectations and to learn new challenges to improve my skills.

Knowledgeable Administrator with solid background in administrative functions, including office management and staff coordination. Successfully streamlined office operations, enhancing productivity and efficiency. Demonstrated proficiency in problem-solving and maintaining effective communication within teams.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Database Analyst

MassMutual
01.2011 - 01.2011
  • Processed the research for over 300 policies for schedule A, in a day. recorded the tracking of generated reports in Polaris, prepared files for the new year's anniversary date, generated policies, printout from either Hspm or Inas, inspected previous year's folders, validated folders in the filter in SAIS, processed policies into I-Pol program.

Record Coordinator

Oce's Management Services
01.2001 - 01.2010
  • Created daily reports for management, elected central contact for customer issues, developed new workflow methods, categorized papers faxed to different sites, updated over 2,800 files, participated in audits achieving passing grades.

Underwriter and Premium Analytes

The Hartford Life Company
01.2000 - 01.2001
  • Customized the creation and implementation of new filing systems, trained support team members on new file system, organized material for the team, responsible for numerical file system for GBD priority accounts.

Administrator

Tri-State Fairs
01.1997 - 01.2000
  • Oversaw customer service, analyzed accuracy of forms for vendors, scheduled sorting and delivery of mail, handled secretarial and receptionist duties, customized data entry program for mailing letters and labels for over 6000 vendors.

Education

No Degree - Administration Assistant/ Secretary

Stratford Career Institute
Mount-Royal QC
09.2024

Skills

  • Microsoft 365
  • Speed writing
  • Wordperfect
  • Accounting
  • Legal Typing
  • Bookkeeping
  • Operating kodak scanner
  • Fax machine
  • Copier
  • Telephone
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Team Collaboration

Accomplishments

Award for Best customer service, Friendly and very helpful.

Award GEMS ( for going above and beyond my duties) and Employee of the Month

Personal Information

Title: Database Analyst

Certification

Bookkeeping, Microsoft Office and Internet.

Award. for saving time and money of shipping files to other sites.

I told our clients that if they give us a list i of the files that need to be shipped out in the beginning of the Month we could pull and ship out early so we won't have to pay for faster shipping or over night shipping.   They were so happy that i mention that to them and they did just that. 

Languages

English
Full Professional

Software

Microsoft 365, Internet, Bookkeeping, Accounting, Wordperfect

Timeline

Database Analyst

MassMutual
01.2011 - 01.2011

Record Coordinator

Oce's Management Services
01.2001 - 01.2010

Underwriter and Premium Analytes

The Hartford Life Company
01.2000 - 01.2001

Administrator

Tri-State Fairs
01.1997 - 01.2000

No Degree - Administration Assistant/ Secretary

Stratford Career Institute
LISA OLTSCH