Lisa Oosterveen
Leesburg,Ga
Summary
I am a highly accomplished professional with a proven track record of achieving organizational goals through the creation of collaborative team environments. Skilled in strategic planning, project management, and policy development, with the ability to adapt quickly in fast-paced situations while maintaining a relentless focus on delivering results. Exceptional communication, problem-solving, and leadership abilities consistently contribute to successful outcomes. Despite these other accomplishments, my greatest fulfillment comes from working directly with clients and helping them navigate their deepest pain towards healing and recovery. The desire to serve others who are dealing with extremely painful challenges is what drew me to this field more than 20 years ago.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Deputy Director
Aspire Behavioral Health and Developmental Disability
10.2021 - Current
- Oversee clinical operations for behavioral health and substance use disorder (SUD) programs, including residential and outpatient services across 95 counties with a workforce of over 200 employees.
- Provide clinical supervision and oversight to specialty programs that serve high acuity clients.
- Supervise the development and implementation of agency-specific and program-specific policies and procedures.
- Lead program development, execution, sustainability, and management initiatives.
- Manage budgets and expenditures while supporting daily program operations.
- Facilitate practicum opportunities and internships for counseling students.
- Conduct agency-wide and community training sessions.
- Engage in collaborations and partnerships at community, regional, and state levels.
- Grant writing
- Oversight of state and federal reporting and fidelity reviews
- Develop strategic plans and performance improvement metrics to achieve organizational goals, ensuring alignment with company''s mission and vision.
- Advance professional development opportunities for staff members through targeted training programs designed to build skills essential for success in their roles.
- Modernize operations with strategic process improvements.
- Monitor performance metrics, analyzing trends to identify areas requiring attention or improvement.
Therapist
Private Practice
02.2008 - Current
- Build strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintain detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Establish clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Provide individual and marriage therapy sessions to patients suffering from mental health challenges, trauma and life struggles .
Chief Clinical Officer
Aspire Behavioral Health and Developmental Disability
04.2019 - 10.2021
- Oversight of clinical operations for behavioral health and substance use disorder (SUD) programs, including residential and outpatient services across 95 counties with a workforce of over 200 employees.
- Provided clinical supervision and oversight to specialty programs that serve high acuity clients.
- Supervised the development and implementation of agency-specific and program-specific policies and procedures.
- Improved patient outcomes by implementing evidence-based clinical protocols and best practices.
- Ensured seamless transitions of care by coordinating services across multiple departments within the organization.
- Lead interdisciplinary teams to deliver high-quality, patient-centered care in a fast-paced clinical environment.
- Maintained strong relationships with external partners such as payers, vendors, government agencies, accrediting bodies, and community organizations to advance our mission of providing exceptional patient care experiences consistently.
- Spearheaded the development of innovative clinical programs, addressing gaps in service offerings and meeting evolving patient needs.
Youth & Young Adult Services Coordinator
Aspire Behavioral Health and Developmental Disability
06.2011 - 03.2019
- Managed a team of more than 30 professionals over 6programs in 17 counties
- Utilized grant funding to maximize program expansion to optimize reach to youth and their families
- Secured additional funding and led the state of Georgia in Clubhouse and school-based mental health services
- Provided supervision, program development and management, oversee budgets and expenditures, assist with day to day program operations
- Provided consultation and coaching to other community based services providers around fidelity program models
- provided direct service care to youth and their families
- provide practicum and internships for students pursuing a counseling degree
- lead agency and community wide trainings in suicide prevention, behavioral health and addictive disease diagnosis and treatment, and leadership development
Education
Master's - Executive Leadership
Liberty University
Virginia05-2021
Master's - Professional Counseling
Richmont University
Atlanta, Ga05-2004
Bachelor of Arts - Psychology
Stanislaus State University
Turlock, CA05-1999
Skills
- TF-CBT trained
- AMSR/suicide prevention trained
- CTR trained
- Administrative
- Strong leadership
- Critical thinking
- Team operations
- Staff development
- Crisis management
Certification
Licensed Professional Counselor, LPC004982
Personal Information
Title: Deputy Director
Exceptional Leader Award with the Department of Behavioral Health and Developmental Disabilities
I was awarded the Exceptional Leader Award in 2019 for my work with the development of several award winning youth programs in the state of Georgia.
Timeline
Deputy Director
Aspire Behavioral Health and Developmental Disability
10.2021 - Current
Chief Clinical Officer
Aspire Behavioral Health and Developmental Disability
04.2019 - 10.2021
Youth & Young Adult Services Coordinator
Aspire Behavioral Health and Developmental Disability
06.2011 - 03.2019
Therapist
Private Practice
02.2008 - Current
Licensed Professional Counselor, LPC004982
Master's - Executive Leadership
Liberty University
Master's - Professional Counseling
Richmont University
Bachelor of Arts - Psychology
Stanislaus State University
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