Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic
Lisa Ormond

Lisa Ormond

Practice Manager
Melbourne,FL

Summary

Successful Practice Manager with 18 years of experience managing the Pediatric Hospitalist Program, Mass General for Children Specialties and Main Street Pediatrics and Adolescent Medicine at Southern NH Health System.

Overview

34
34
years of professional experience

Work History

Medical Practice Manager

Southern New Hampshire Health System
05.2005 - 05.2023
  • Performed day to day operations of multiple practices
  • Responsible for positive leadership and professional development of 17 providers and 10 staff members
  • Excellent at building relationships with providers and staff through collaborative partnerships
  • Effectively communicate with staff members, physicians and patients, employing active listening and interpersonal skills
  • Prepare and monitor budgets and display high level understanding of profit and loss reports. Independently analyze practice variances and develop plan of correction when variances exist
  • Ability to meet or exceed financial performance and recognize effects of industry changes on budget performance and adjust operations accordingly
  • Understand and carry out policies and procedures for the organization, State and Federal governments, including HIPAA regulations

Administrative Assistant

Southern New Hampshire Health System
01.1999 - 05.2005
  • Maintained up to date calendar for Director of Maternal Child Health using organizational reference tools and databases and effectively managed communications to facilitate teamwork at highest levels
  • Communicated effectively in diplomatic and mature manner with customers inside and outside of Health System
  • Utilized office equipment accurately and proficiently
  • Proficient in use of Microsoft Office including Excel, Outlook Powerpoint and Publisher
  • Recorded meeting minutes for Senior level meetings and transcribed and distributed as appropriate
  • Demonstrated ability to take initiative and function independently

Health Unit Coordinator Birthplace

Southern New Hamshire Health System
08.1989 - 01.1999
  • Communicated effectively with employees, patients, family members and other healthcare disciplines to promote positive work environment
  • Maintained confidentiality of reported and recorded information related to department flow and patient events to ensure privacy
  • Coordinated administrative functions of patient care area
  • Utilized computer systems proficiently
  • Notified environmental and admitting departments of transfers and discharges
  • Prepared records for newly admitted patients
  • Assisted with coordination of Childbirth Education Classes
  • Processed discharge records and charges
  • Scheduled follow up appointments for mothers and babies

Education

High School Diploma -

Pinkerton Academy
Derry, NH
1983

Skills

  • Medical practice management
  • Oral and written communication
  • Staff management
  • Strategic planning
  • Medical Billing
  • Prior Authorizations
  • Proficient in use of Epic, Kronos, Siemens Soarian Clinicals, Siemens Soarian Financials, Centricity, Allscripts, Oracle and Microsoft Office

Accomplishments

  • Foundation Medical Partners Employee of the Year 2015
  • Foundation Medical Partners Employee of the Month, December 2015
  • Foundation Medical Partners Employee of the Month, October 2007

Affiliations

  • Member, NH MGMA, 2010 to Current

Timeline

Medical Practice Manager

Southern New Hampshire Health System
05.2005 - 05.2023

Administrative Assistant

Southern New Hampshire Health System
01.1999 - 05.2005

Health Unit Coordinator Birthplace

Southern New Hamshire Health System
08.1989 - 01.1999

High School Diploma -

Pinkerton Academy

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Lisa OrmondPractice Manager