Lisa O'Rourke
Boston,United States
Summary
Diligent and detail-oriented Administrator with proven history in successful team management. Professionally coordinate files, correspondence, and resources to boost productivity and facilitate operations. Skilled in general office processes and optimization strategies.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Office Engineer
HJ Russell
Boston, United States
02.2024 - 08.2024
- Office Engineer for a start-up General Contractor in Boston, collaborating with Company Headquarters in Atlanta.
- Lead project coordinator providing project management support: preparing subcontractor commitments for all Boston projects; coordinating subcontract issuance via DocuSign.
- Managed internal and external project document control, i.e., obtaining, verifying, and filing subcontractors' certificates of insurance, all compliance data as required by the Project Contract, and owner-required documents.
- Prepared contracts for subcontractors and suppliers. Managing all correspondence through DocuSign.
- Processing subcontractor change orders, coordinating monthly billing in 'Flashtract'.
- Responsible for job cost reporting, month-end reporting, and internal auditing of systems.
- Project executive and leadership administration and support.
- Provided field operations support: payroll data entry for Union Labor, Certified Payroll tracking, onboarding new hires, safety initiatives, and KPIs.
- Improved expense report and corporate credit card reconciliation process.
- Systems administrator (CMIC, Flashtract).
- Overseeing company events and functions.
Project Administrator
RISE Development & Construction
Boston, United States
07.2023 - 01.2024
- Working directly with the Project Executive and Project Management Teams
- Focused on problem solving, process improvement, document control, team meeting management
- Development of Standard Operating Procedures
Operations Support Manager
Liberty
Boston, United States
10.2018 - 07.2023
- Company Overview: The Lead Administrator for Suffolk Construction's Self Perform Division (Liberty Group, LLC) facilitates coordination between Field Operations and Project Management Teams
- An expert in payroll software (HH2/Oracle) and project management software (StratusVue)
- Management of union craft-worker on-boarding and off-boarding, payroll processing, and payroll reporting
- Field employee training on time entry and tracking system
- I was responsible for maintaining internal file systems/document control and establishing projects in systems
- Provide administrative support to the People & Culture (HR) and Safety departments
- Competent at multitasking in a fast-paced construction environment
- Directed the development and implementation of the General Requirements Division 'Standard Operating Procedures'
- General Office Management (team of 10+)
- C-Suite Calendar management
- Acted as interim Project Manager for 10 World Trade Center ($2.5m General Requirements Budget, Parcel 12 Hotel ($2.2m GR Budget) projects
- Founding member of the 'Morale Committee' working to plan and oversee company events
- The Lead Administrator for Suffolk Construction's Self Perform Division (Liberty Group, LLC) facilitates coordination between Field Operations and Project Management Teams
Project Coordinator
J.L. Dunn & Company
Boston, Massachusetts
06.2017 - 09.2018
- Office Manager/Project Coordinator for General Contractor
- Document Control, Expense Management, Permitting in City of Boston (ISD/Transportation Depts./Water & Sewer)
- Ad hoc Assignments
Practice Manager
Seton Medical Associates
Dorchester, United States
07.2011 - 09.2018
- Managed all scheduling for General & Vascular Surgeon's clinic hours and operating room/procedures at 3 area hospitals, oversee Surgeon's personal schedule
- Office management
- Medical Credentialing
- In-clinic Patient Care
- Medical insurance review and billing, ICD-10 coding
- Calendar management
- Documentation
- Electronic Medical Records
Medical Receptionist/ Administrative Assistant
Steward Health Care
01.2008 - 07.2011
Education
Bachelor of Science - Psychology
Bridgewater State University
01-2011
Associate of Science - Education Administration
Massasoit Community College
01-2009
Skills
- Office Administration
- Attention to Detail
- Operations Coordination
- Contract Administration
- Process Improvement
- Report Production
- Events Coordination
- Project Coordination
- Timesheet Processing
- New Hire Onboarding
- Continuous Improvement
Certification
Notary Public, Commonwealth of MA, Exp. 2025
Personal Information
Title: Office Manager - Lead Administrative Team Member
Affiliations
- Yoga-Sculpt Instructor Certified, 2024
- NAWIC Member, Boston Chapter, 2020 - Present
- Town of Hull Senior Center Volunteer, 2024
References
References available upon request.
Timeline
Office Engineer
HJ Russell
02.2024 - 08.2024
Project Administrator
RISE Development & Construction
07.2023 - 01.2024
Operations Support Manager
Liberty
10.2018 - 07.2023
Project Coordinator
J.L. Dunn & Company
06.2017 - 09.2018
Practice Manager
Seton Medical Associates
07.2011 - 09.2018
Medical Receptionist/ Administrative Assistant
Steward Health Care
01.2008 - 07.2011
Bachelor of Science - Psychology
Bridgewater State University
Associate of Science - Education Administration
Massasoit Community College
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