LISA O’ROURKE
Rocky Hill,CT
Summary
Diligent, organized, and meticulous administrative professional with over twenty years of experience. Effective communicator, adaptable, and analytical person. History of contributing to a team effort in the achievement of goals.
Overview
28
28
years of professional experience
Work History
Administrative Assistant
Shepard Steel, Co., Inc.
09.2022 - Current
- Working knowledge of Microsoft Excel, Word document and PowerPoint
- Primary reception to visitors and customers
- Prepare communications, such as memos, emails, invoices, and other correspondence
- Create and maintain filing systems
- Issue Purchase Orders for supplies and consumables
- Receive Packing lists and reconcile them to specific invoices
- Support Project Mangers
- Exporting production data for weekly meetings
Operations - Customer Care Agent
Jefferson Radiology
07.2021 - 11.2022
Administrative Assistant
Monstream Law Group
01.2022 - 06.2022
Operations Assistant
ALDI
10.2020 - 04.2021
Administrative Assistant
GKN Aerospace
10.2018 - 10.2020
Service Administrator
Xerox Company
07.2016 - 10.2017
Computer Programmer
Data-Mail
11.2004 - 09.2015
- Prepared client database information for high-volume mail merges and production of large direct mail marketing/advertising campaigns.
- Enter new jobs and updates in the DP3 system.
- Converted and processed client’s data and ran merges/purges.
- Analyzed mailing specifications, data, and artwork for production mailing.
- Provided troubleshooting of IT and laser operation issues.
Office Manager
NewTech Direct
07.1997 - 10.2004
- Reported to the President with responsibility for managing three departments (Data-processing, account services, and laser) for a direct mail company.
- Supervised twelve including four programmers, four account representatives, and four laser department employees. Managed hiring, training, performance evaluations, and coaching of personnel.
- Assisted in Project Management for the new division.
- Ordered office equipment and supplies.
- Established and maintained standard policies for computer programmers and correspondence standard forms.
- Responded to clients’ and vendors’ inquiries when a call is received.
- Daily production meetings to discuss progress, daily updates, and solutions.
- Created annual budget in Excel for the departments and reported to CFO.
- Assisted Accounts payable with inputting, proofreading, and printing invoices.
- Prepared quotes for mailings; assisted accounting with bookkeeping and invoicing.
- Performed data processing duties and proofreading.
Education
Associate in Science Degree - Computer Programming
Bergen Community College
Paramus, New Jersey01.2001
Skills
- MS Word
- Excel
- Access
- OneNote
- PowerPoint
- Outlook
- MS Teams
- SharePoint
- QuickBooks
- Typing
- Filing
- Scheduling Customer Service Skills
Timeline
Administrative Assistant
Shepard Steel, Co., Inc.
09.2022 - Current
Administrative Assistant
Monstream Law Group
01.2022 - 06.2022
Operations - Customer Care Agent
Jefferson Radiology
07.2021 - 11.2022
Operations Assistant
ALDI
10.2020 - 04.2021
Administrative Assistant
GKN Aerospace
10.2018 - 10.2020
Service Administrator
Xerox Company
07.2016 - 10.2017
Computer Programmer
Data-Mail
11.2004 - 09.2015
Office Manager
NewTech Direct
07.1997 - 10.2004
Associate in Science Degree - Computer Programming
Bergen Community College
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