Lisa Overholser

• Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
• Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
• Oversaw and approved recruitment, hiring and orientation of new nursing staff.
• Worked closely administration to develop and implement best practices to improve patient outcomes.
• Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
• Established new policies and updated existing policies to improve standard of care for patients.
• Identified department issues to recommend corrective actions.
• Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
• Evaluated work performance of 20 nursing personnel to determine wage increases and implement discipline with the approval of the Governing Board.
• Recruited, hired and assigned preceptors while providing direct supervision, ongoing staff development and continuing education to employees.
• Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability. Lead our Ambulatory Surgery Center through a successful AAAHC survey.
• supervised and scheduled routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
• Collaborated with staff, management, and external groups to coordinate patient care.
• Facilitated continuing education and training programs to drive staff competency and professional development.

• Supervised and managed daily scheduling, tasking, and administration.
• Collaborated with other healthcare professionals to provide quality patient care.
• Monitored nursing care, patient assessment processes, and treatment implementations, and recovery and discharge of ambulatory surgical patients.
• Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift.
• Supervised patient admissions and discharges from the surgery center to home care.
• Cared for patients' surgical wounds and changed dressings.
• Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Educated family members and caregivers on patient care instructions.
• Managed patients recovering from medical or surgical procedures.
• Equipped patients with tools and knowledge needed for speedy and sustained recovery.

• Supervised, directed, and motivated high-quality performance from nursing staff.
• Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
• Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
• Fostered improvement in staff development, personnel training, and standards of patient care.
• Promoted professional development opportunities to encourage nurses to pursue continuous training.
• Evaluated skills of nursing personnel and verified staff certifications for validity.
• Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Attended frequent managerial meetings in order to communicate effectively about HRSA support to the company
• Assisted in the VFC (Vaccines for Children) federally funded program

• Assisted the teaching of nursing skills to BSN Registered Nurse students to prepare them to graduate.
• Mentored students during their years of studies, supporting them to graduation.
• Provided students with the knowledge needed to succeed in their future nursing careers.
• Assisted in the simulation lab when needed. Lead debriefing exercises after simulation exercises.

• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
• Provided direct patient care, stabilized patients, and determined next course of action.
• Implemented medication and IV administration, catheter insertion, and airway management.
• Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
• Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
• Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
• Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
• Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
• Worked 12 hr night shifts with one other RN and Physician
• Worked same shift April 2013 through May 2014

Completed two 13 week contracts. One at St Francis Children's Hospital Emergency Department and one at Carle Hospital, Emergency Department.

• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
• Answered codes quickly and orchestrated efficient, skilled medical care.
• Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
• Educated patients and answered questions about health condition, prognosis, and treatment.
• Administered different therapies and medications in line with physician orders and treatment plan.
• Remained calm and productive during life-threatening situations to maximise positive outcomes.
• Educated family members and caregivers on patient care instructions.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Updated patient charts with data such as medications to keep records current and support accurate treatments.
• Coached and mentored junior staff to uplift department capabilities.
• Performed triage on incoming patients and determined severity of injuries and illnesses.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Monitored patient reactions after administering medications and IV therapies.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.

• Began nursing career on the Cardiac Unit gaining critical care knowledge before landing a position as a night shift ER RN in 2009.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
• Implemented medication and IV administration, catheter insertion, and airway management.
• Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
• Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
• Experienced trauma patients as well as pediatric demise while being able to perform with care and compassion to assist patients and their families.