Coordinate the tracking, verification, and completion of service-learning hours
Communicates with students regarding their progress toward meeting the service-learning requirement, specifically junior, seniors, and students whose failure to graduate affect university metrics
Assists students in trouble-shooting challenges reaching their service-learning requirement
Work with advisors and professors to provide best strategies and outcomes for students seeking to complete service-learning
Assists with processing student service-learning records in Symplicity to ensure progress and accuracy
Work collaboratively with other SL staff to integrate efforts toward operational goals
Assist the Director with the creation of strategic goals by providing data and highlighting trends to ensure better rates of completion each year for the service-learning graduation requirement
Advise and collaborate as needed with on and off campus partners to provide students with resources and support
Assist in the office during peak periods and during planned service events
Assist with recruiting, hiring, and training of OPS and part-time student employees
Handled office expenditure duties; purchase card transaction reconciliation, office supply requisitions, payroll for OPS personnel, and budget tracking
Maintained department website and community partner database
Attended Freshman and Transfer Resources Fairs
Assisted with implementation of Symplicity System for tracking student service hours
Generated and paid office invoices
Organized staff travel and generated documentation for travel reimbursement
Maintained department website and community partner database
Attended Freshman and Transfer Orientations
Ordered office supplies, prepared departmental requisitions, and tracked office budgets
Maintained community partner database
Recorded student hours and generated reports for Office of Admissions, Records & Retention
Answered phones, greeted students, and provided information regarding service learning program to students, faculty, and staff
Office of the Vice President of Academic Affairs
Senior Secretary
01.1997 - 12.1999
Maintained correspondence of VP and Associate VP
Assisted with the preparation of academic, faculty, university and SUS documents; coordination of departmental financial, personnel/payroll and purchasing activities
Maintained and created budget accounts and travel arrangements for the office staff
Created and maintained departmental budgetary tracking documents
Liaison with other university departments and external contacts, such as property & construction management.
Office of Service, Civic Engagement
Florida Gulf Coast University
Ft. Myers, FL
Education
MFA - Creative Writing
Queens University
Fall 2026
BA - English, Creative Writing
Florida Gulf Coast University
2012
Skills
COMPUTER PROGRAMS
Banner, Word, Excel, Outlook, Symplicity (a/k/a Eagle Service Network)
Working knowledge of Workday, Canvas, Tableau
Affiliations
Member: Black Faculty Staff Association
Founding SL Member: Food Forest Advisory Council
Organizer: Excellence in Civic Engagement Committee