LISA SHAVENSKY
NEW KENSINGTON
Summary
Experienced in team leadership, strategic planning, and operational management. Strong skill set to drive project success. Effective communication and organizational skills consistently contribute to goal achievement. Proven track record in fostering productive work environments. Adept at creating a collaborative atmosphere that promotes efficiency and teamwork.
Overview
10
10
years of professional experience
1
1
Certification
Work History
MANAGER
St Clair Hospital
04.2023 - 06.2024
- In managing two sterile processing departments, I oversee various critical functions to ensure efficiency and compliance. This includes problem-solving daily operational issues, handling payroll, and collaborating closely with surgeons to understand their specific needs. My role requires effective communication and organizational skills to address day-to-day challenges and support the overall functionality of the departments.
- Sterile processing is crucial for maintaining the efficiency and safety of healthcare operations. A well-trained sterile processing manager oversees the decontamination, sterilization, and distribution of surgical instruments and medical equipment. This role involves not only managing personnel, including training and scheduling staff, but also ensuring adherence to industry standards and protocols. Effective staffing in this area is essential to prevent infection, minimize delays in surgical procedures, and enhance overall patient care. By prioritizing skilled individuals in this role, healthcare facilities can improve operational performance and compliance with regulatory requirements.
- Managed and motivated employees to be productive and engaged in work.
- Improved safety procedures to create safe working conditions for workers.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
Supervisor
UPMC Presbyterian
06.2021 - 04.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
Lead Technician
UPMC St. Margaret's Hospital
06.2016 - 06.2021
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Adhered to established policies and standards to safely complete projects.
- Implemented, configured, and optimized safety standards.
Office Assistant
UPMC Shadyside Hospital
09.2014 - 06.2016
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Utilized office management software to record and track customer information.
Education
Associate
CCAC
Pittsburgh, PAHigh School Diploma -
Burrell High School
Pittsburgh, PA06-1998
Certification - Phlebotomy
Butler Community College
Pittsburgh, PASkills
- Management
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Task delegation
- Documentation and reporting
- Strategic planning
- Performance management
- Shift scheduling
- Policy implementation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Developed and instituted employee training and retention initiative which reduced personnel turnover
- Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
- Supervised team of 22 staff members.
Certification
- CBSPD, Sterile processing and distribution - Pennsylvania Issue Date: 2019-05-01
- Phlebotomist, BCCC - Pennsylvania Issue Date: 2012-11-01
Languages
English
Timeline
MANAGER
St Clair Hospital
04.2023 - 06.2024
Supervisor
UPMC Presbyterian
06.2021 - 04.2023
Lead Technician
UPMC St. Margaret's Hospital
06.2016 - 06.2021
Office Assistant
UPMC Shadyside Hospital
09.2014 - 06.2016
Associate
CCAC
High School Diploma -
Burrell High School
Certification - Phlebotomy
Butler Community College
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