Lisa Palet
Milwaukee,WI
Summary
Licensed esthetician with more than 16 years of experience. Specializing in customized client experience in the treatment room and creating recommendations for proper home-care. Responsible for providing training to new estheticians, and arranging continuing education for all esthetics staff. Enthusiastic about having the highest level of knowledge regarding product development and use of specific ingredients to benefit different skin types.
Overview
11
11
years of professional experience
Work History
Lead Esthetician
Pfister Hotel, WELL Spa
10.2014 - Current
- Enhanced client satisfaction by providing exceptional skincare treatments and personalized product recommendations.
- Developed training protocols for facials and body treatments and provided hands on training for all new hires.
- Coordinated education opportunities with various professional skincare and makeup companies.
- Tracked inventory and placed orders, monthly, for professional use and retail sales.
Front Desk Agent/Trainer
Pfister Hotel, WELL Spa
10.2012 - 10.2014
- Provided new hire training for front desk staff, including policies procedures for guest reservations, confirming appointments, guest check in and check out, assigning retail sales to technicians, rewards customer recognition, and opening and closing procedures for the spa and spa front desk area.
- Managed technician appointments and treatment room schedules to optimize scheduling potential.
- Helped with stocking retail area and assisting customers with walk-in sales.
Education
Esthetician -
Vici Beauty School - Greenfield
Milwaukee, WI05.2007
High School Diploma -
Kettle Moraine High School
Wales, WI06.2006
Skills
Tradeshow Experience: Chicago, Illinois, 2015-2019 Eminence Organic Skin Care Face and Body show and IECSC
Assisted Eminence sales representatives by completing orders placed at the show
Timeline
Lead Esthetician
Pfister Hotel, WELL Spa
10.2014 - Current
Front Desk Agent/Trainer
Pfister Hotel, WELL Spa
10.2012 - 10.2014
Esthetician -
Vici Beauty School - Greenfield
High School Diploma -
Kettle Moraine High School
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