Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Lisa Palumbo

Lisa Palumbo

Brevard,NC

Summary

Dynamic professional with a proven track record at The Haven of Transylvania County, enhancing culinary education through innovative curriculum development and sourcing high-quality ingredients, alongside boosting office efficiency through expert administrative support. Skilled in culinary expertise and team collaboration, I excel in creating engaging learning environments and streamlining office operations, demonstrating a commitment to excellence and positive outcomes. Dedicated Job Title with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Dedicated Office Assistant with over Number successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Software and history achieving high data output. Influential Job Title with record of success managing administrative challenges and helping great company succeed. Hands-on professional with capabilities in Skill. Recognized for dynamic work ethic and team player attitude. Personable Job Title with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and Type writing. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

35
35
years of professional experience

Work History

Cooking Instructor/ZOffice Assistant

The Haven of Transylvania County
12.2022 - Current
  • Established relationships with local food purveyors to source high-quality ingredients at discounted prices for class use.
  • Collaborated with fellow instructors to develop comprehensive curricula covering a wide range of culinary topics.

Office Assistant

The Haven of Transylvania County
12.2022 - Current
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Expedited document processing with accurate data entry and timely filing.

Receptionist Administrator

Silvermont
08.2019 - 12.2022
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
  • Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.

Receptionist

Transylvania County Animal Services
04.2018 - 08.2019
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Waitress

Grammys Restaurant
Cedar Mountains , NC
08.2000 - 04.2014
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed and maintained courteous and effective working relationships.

Executive Assistant

State Farm Fire and Casualty
Sarasota, FL
04.1989 - 07.1994
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Developed and maintained courteous and effective working relationships.
  • Strengthened communication skills through regular interactions with others.
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Organized and coordinated conferences and monthly meetings.
  • Answered high volume of phone calls and email inquiries.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
  • Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
  • Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
  • Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
  • Assisted in the development of company policies and procedures, contributing to a more organized work environment.
  • Improved office efficiency by implementing new filing systems and document management processes.
  • Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
  • Collaborated on special projects to improve overall business operations within the organization efficiently.
  • Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
  • Facilitated training and onboarding for incoming office staff.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.
  • Supported HR activities, facilitating hiring process by scheduling interviews and liaising with candidates.
  • Facilitated onboarding of new employees, ensuring smooth transition into company culture and workflow.
  • Contributed to development of internal policies and procedures, enhancing organizational effectiveness and compliance.
  • Fostered positive work environment, organizing team-building activities and events.
  • Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Volunteered to help with special projects of varying degrees of complexity.

Education

Psychology - Psychology/Religious Studies

Saint Leo College
Saint Leo, FL
1993

Court Reporting/Paralegal/Medical Transcription - Court Reporting/Paralegal/Medical Transcription

Sarasota Vocational
Sarasota, FL
1988

High School -

Norland
Miami Beach, FL
1980

Skills

  • Student Engagement
  • Hands-on instruction
  • Cooking Demonstrations
  • Nutritional knowledge
  • Food presentation
  • Teaching techniques
  • Culinary expertise
  • Food pairing
  • Sauce preparation
  • Recipe Development
  • Ingredient Selection
  • Menu Planning
  • Customer Service
  • Positive Attitude
  • Time Management
  • File Organization
  • Organizing and Categorizing
  • Verbal Communication
  • Dedicated Team Player
  • Administrative Support
  • Resourceful
  • Office Administration
  • Prioritizing Work
  • Office Management
  • File Maintenance
  • Appointment Scheduling
  • Professional and mature
  • Strong Problem Solver
  • Scheduling appointments
  • Front Office Management
  • Clerical Support
  • Document Management
  • Scheduling
  • Filing and data archiving
  • Documentation And Reporting
  • Relationship Building
  • Office Supplies Management
  • Team Bonding
  • Calendar Management
  • Meticulous attention to detail
  • Multi-line phone proficiency
  • Issue Resolution
  • Event Planning
  • Organization skills
  • Telephone skills
  • Verbal and written communication
  • Customer/Client relations
  • Greeting and Seating Clients
  • File Management
  • Multi-line telephone operation
  • Professional Demeanor
  • Typing Speed
  • Multi-Line Telephone Systems
  • Performance Improvement
  • Information Protection
  • Security awareness
  • Meeting Preparation
  • Security understanding
  • Attention to Detail
  • Problem-Solving
  • Punctual and Reliable
  • Call Answering and Routing
  • Team Collaboration
  • Courteous and Professional
  • Visitor and Customer Relations
  • Conflict Resolution
  • Customer Complaint Resolution

Timeline

Cooking Instructor/ZOffice Assistant

The Haven of Transylvania County
12.2022 - Current

Office Assistant

The Haven of Transylvania County
12.2022 - Current

Receptionist Administrator

Silvermont
08.2019 - 12.2022

Receptionist

Transylvania County Animal Services
04.2018 - 08.2019

Waitress

Grammys Restaurant
08.2000 - 04.2014

Executive Assistant

State Farm Fire and Casualty
04.1989 - 07.1994

Psychology - Psychology/Religious Studies

Saint Leo College

Court Reporting/Paralegal/Medical Transcription - Court Reporting/Paralegal/Medical Transcription

Sarasota Vocational

High School -

Norland
Lisa Palumbo