Lisa Para
Altoona,PA
Summary
Dedicated Direct Support Professional with a proven track record at Skills, enhancing client well-being through compassionate caregiving and effective medication administration. Skilled in behavioral management and relationship building, I excel in fostering positive environments that promote dignity and self-reliance, ensuring clients achieve their personal goals while maintaining safety and compliance.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
Work History
Direct Support Professional
Skills
04.2024 - 07.2025
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Monitored clients' overall health and well-being and noted significant changes.
- Recorded status and duties completed in logbooks for management.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted with personal care tasks, respecting clients' dignity and promoting self-reliance.
Assistant Manager
OIP
01.2013 - 03.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
Education
Connetquot High School
Bohemia, NYSkills
- Time management
- First aid and safety
- Compassionate caregiving
- Medication administration
- Behavioral management
- Client documentation
- Housekeeping tasks
- Decision-making support
- Health and safety requirements
- Relationship building
- Direct patient care
- Transportation
- Patient care
- Disability awareness
- Client transportation
- ADL support
- Safety monitoring
- Transportation assistance
- Nutrition
- Problem-solving
- Multitasking and organization
- Daily living support
- Empathy and patience
- HIPAA compliance
- Positive reinforcement
- De-escalation techniques
- Mobility assistance
- Hygiene assistance
- First aid and CPR
- Charting and documentation
- Fast learner
- Documentation and recordkeeping
- First aid certification
- Cooking meals
- CPR/AED
- Decision-making
- Clear communication
- Housekeeping
- Behavior redirection
- Client support
Timeline
Direct Support Professional
Skills
04.2024 - 07.2025
Assistant Manager
OIP
01.2013 - 03.2024
Connetquot High School
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