Lisa Paredes
Bullhead City,AZ
Summary
Dynamic retail professional with extensive experience at Wendy's International LLC, excelling in inventory management and customer relationship management. Proven track record in enhancing service quality and driving sales through effective team leadership and training. Committed to fostering a positive work environment while ensuring compliance with safety regulations and operational excellence.
Overview
28
28
years of professional experience
Work History
Assistant Store Manager
Goodwill Industries Northern/Central Arizona
Fort Mohave, AZ
11.2015 - 04.2025
- Managed daily store operations, ensuring strict adherence to policies and procedures.
- Oversaw inventory management and organized merchandise displays to enhance visibility.
- Coordinated team schedules to optimize workflow and improve coverage.
- Conducted regular staff meetings to address updates and resolve concerns.
- Resolved customer inquiries and complaints professionally, fostering customer loyalty.
- Supervised a team of employees, providing ongoing training to elevate customer satisfaction.
- Maintained compliance with safety regulations, ensuring a secure working environment.
- Delegated tasks effectively based on team strengths to improve service levels.
Store Manager
Wendy's International LLC
Phoenix, Arizona
04.1997 - 06.2012
- Managed daily store operations, ensuring compliance with company policies and safety regulations.
- Trained team members to enhance service quality and operational efficiency.
- Oversaw inventory management, including ordering, organization, and cycle counts.
- Implemented promotional strategies to drive customer engagement and boost sales.
- Resolved customer complaints promptly to improve satisfaction levels.
- Coordinated staff schedules to optimize labor resources during peak hours.
- Conducted cash handling and banking activities for daily operations.
- Maintained accurate records of employee performance reviews and operational feedback.
Education
High School Diploma -
Carl Hayden High School
Phoenix,AZ05-1985
Skills
- Inventory management and visual merchandising
- Staff scheduling and safety compliance
- Customer relationship management
- Sales forecasting
- Safety compliance
- Employee training
- Store opening and closing
- Customer service
- Budgeting and cost control
- Business development
- Team management
- Employee scheduling
- New hire training
- Inventory control
- Inventory counting
- Stock rotations
- Hiring and training
Timeline
Assistant Store Manager
Goodwill Industries Northern/Central Arizona
11.2015 - 04.2025
Store Manager
Wendy's International LLC
04.1997 - 06.2012
High School Diploma -
Carl Hayden High School
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