Lisa Parks
Gig Harbor,WA
Summary
Seeking to have the opportunity to bring my experience and dependabilty to any business. I have a range of experience in office administration and customer service and have superior skills in working in both team-based and independent capacities. I bring a strong work ethic and excellent organizational skills to any work setting. I am excited to begin a new challenge with a successful team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Wine Tasting Associate
Gig Harbor Wine Co
Gig Harbor
02.2024 - Current
- Successfully managed large groups during busy periods, quickly adapting to changing circumstances while maintaining composure under pressure.
- Generated repeat business by establishing rapport with customers through attentive service and genuine enthusiasm for sharing wine knowledge.
- Contributed to team success by consistently supporting fellow staff members, sharing knowledge, and offering assistance when needed.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Lead Food Service Worker
Sodexo USA
Gig Harbor, WA
09.2023 - Current
- Improved customer satisfaction by providing exceptional food service and maintaining a clean, welcoming environment.
- Enhanced team efficiency by training new staff members on proper food handling techniques and safety procedures.
- Streamlined kitchen operations by implementing effective inventory management systems to minimize waste and reduce costs.
- Collaborated with other team members to develop innovative menu items, resulting in increased sales and repeat customers.
Front Desk Receptionist
The Smart Orthodontic Group
Gig Harbor, WA
08.2022 - 05.2023
- Compiled new patient forms, scheduled/confirmed appointments, and updated patient files as needed
- Supported functions for diagnostic and technical procedures, including setting up and operating special medical equipment and apparatuses
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Food Expeditor
Tides Tavern
05.2017 - 11.2021
- Orchestrated smooth and seamless workflow between kitchen and tables in fast-paced restaurant, resulting in quick delivery of proper orders with full customer satisfaction
- Adhered to corporate standards and policies in overseeing restaurant operation
- Ensured guest satisfaction by monitoring company time and quality standards for each meal.
Education
Tacoma Community College
Tacoma, WAOlympic College
Bremerton, WASkills
- Computer Proficiency
- Superior customer service
- Professional Appearance
- Issue Escalation
Certification
- RDA - Registered Dental Assistant
- Washington State Liquor and Cannabis Board Permit - February 2024
- Food Handlers Card- May 2023
Timeline
Wine Tasting Associate
Gig Harbor Wine Co
02.2024 - Current
Lead Food Service Worker
Sodexo USA
09.2023 - Current
Front Desk Receptionist
The Smart Orthodontic Group
08.2022 - 05.2023
Food Expeditor
Tides Tavern
05.2017 - 11.2021
Tacoma Community College
Olympic College