Lisa Parks
Gig Harbor,WA
Summary
Seeking to have the opportunity to bring my experience and dependabilty to any business. I have a range of experience in office administration and customer service and have superior skills in working in both team-based and independent capacities. I bring a strong work ethic and excellent organizational skills to any work setting. I am excited to begin a new challenge with a successful team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Wine Tasting Associate
Gig Harbor Wine Co
02.2024 - Current
- Successfully managed large groups during busy periods, quickly adapting to changing circumstances while maintaining composure under pressure.
- Generated repeat business by establishing rapport with customers through attentive service and genuine enthusiasm for sharing wine knowledge.
- Contributed to team success by consistently supporting fellow staff members, sharing knowledge, and offering assistance when needed.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Lead Food Service Worker
Sodexo USA
09.2023 - Current
- Improved customer satisfaction by providing exceptional food service and maintaining a clean, welcoming environment.
- Enhanced team efficiency by training new staff members on proper food handling techniques and safety procedures.
- Streamlined kitchen operations by implementing effective inventory management systems to minimize waste and reduce costs.
- Collaborated with other team members to develop innovative menu items, resulting in increased sales and repeat customers.
Front Desk Receptionist
The Smart Orthodontic Group
08.2022 - 05.2023
- Compiled new patient forms, scheduled/confirmed appointments, and updated patient files as needed
- Supported functions for diagnostic and technical procedures, including setting up and operating special medical equipment and apparatuses
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Food Expeditor
Tides Tavern
05.2017 - 11.2021
- Orchestrated smooth and seamless workflow between kitchen and tables in fast-paced restaurant, resulting in quick delivery of proper orders with full customer satisfaction
- Adhered to corporate standards and policies in overseeing restaurant operation
- Ensured guest satisfaction by monitoring company time and quality standards for each meal.
Education
Tacoma Community College
Tacoma, WAOlympic College
Bremerton, WASkills
- Computer Proficiency
- Superior customer service
- Professional Appearance
- Issue Escalation
Certification
- RDA - Registered Dental Assistant
- Washington State Liquor and Cannabis Board Permit - February 2024
- Food Handlers Card- May 2023
Timeline
Wine Tasting Associate
Gig Harbor Wine Co
02.2024 - Current
Lead Food Service Worker
Sodexo USA
09.2023 - Current
Front Desk Receptionist
The Smart Orthodontic Group
08.2022 - 05.2023
Food Expeditor
Tides Tavern
05.2017 - 11.2021
Tacoma Community College
Olympic College