Lisa Parshall
Site Supervisor
Melbourne,FL
Summary
Multi-talented people person with 20+ years of experience boosting sales and increasing profits by motivating staff and pleasing customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers.
Overview
25
25
years of professional experience
Work History
Assistant Manager/sales/Customer Service
Precision Time And Gift
Stockton, CA
10.1990 - 03.2016
- Increased sales and broaden customer base
- Streamlined inventory process
- Helped create a product line guaranteed to attract the consumer base desired by the owners
- Eagerly pursued on the job training there by increasing the number of clients served
- Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
- Created communication strategies to meet client objectives
- Responsible for screening applicants, provided onsite training, and terminating undesirable employees
Bookeeper/Receptionist
Prudental California Realty
Stockton, CA
10.2010 - 11.2015
- Created communication strategies to meet agent objectives
- Liaised between agent, vendors, and banks
- Recovered hundred of thousand dollars by streamline the reimbursement policies
- Led team of 7 bookkeepers engaged in delivering assistance to sales agents department on daily basis
- Supported lead bookkeeper in operational improvements and resolution of banking problems to deliver top-notch client service
- Provided reliable receptionist back up at two offices for, lunches, sick days, vacations, and maternity leave
- Cultivated professional relationships with clients and guests through active response, dedicated assistance, and attention to detail
- Meeting and greeting guests while maintaining a twelve line phone system
- Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety
- Handled payment processing duties and provided customers with receipts and proper bills and change
- Managed customer complaints and rectified issues to complete satisfaction
Education
Associate of Arts - Psycology
Delta College
Stockton, CA06.1990
Skills
- Outstanding customer relations
- Staff training and development
- Business development understanding
- Inventory management
- Retail Operations Management
- Microsoft Office, Quick Books, Excel, and Power Point expertise
Timeline
Bookeeper/Receptionist
Prudental California Realty
10.2010 - 11.2015
Assistant Manager/sales/Customer Service
Precision Time And Gift
10.1990 - 03.2016
Associate of Arts - Psycology
Delta College
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