Lisa Peterson
Sharon
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
22
22
years of professional experience
Work History
Sales Associate Specialist
Sharon Package Store
2012.05 - Current
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Contributed to a positive work environment by collaborating with team members and offering support when needed.
- Maximized customer satisfaction with personalized service, addressing concerns promptly and professionally.
- Skillfully navigated challenging situations with customers, resolving issues swiftly and professionally to maintain brand reputation.
- Increased sales revenue by building strong customer relationships and providing tailored product recommendations.
- Greeted customers and provided outstanding customer service.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
- Managed efficient cash register operations.
- Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
- Greeted customers and helped with product questions, selections, and purchases.
Operations Specialist
Bank Of Millbrook
2003.03 - 2024.08
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Collected, arranged, and input information into database system.
- Successfully managed multiple projects simultaneously while adhering to deadlines.
- Utilized advanced analytical skills in order to resolve complex operational issues effectively.
- Analyzed data to identify trends and make informed decisions after consulting with a superior, driving continuous improvement in operations
- Implemented necessary changes in response to shifting business needs, maintaining a proactive approach to problem solving.
- Continuously sought opportunities for professional development in order to remain knowledgeable about industry best practices.
- Collaborated across departments to identify opportunities for process improvements and increased efficiency.
- Established key partnerships both internally and externally that contributed significantly toward achieving organizational objectives.
- Improved operational efficiency by streamlining processes and implementing new systems.
Education
No Degree - Pursued Accounting Degree
St Paul Technical School
Saint Paul, MNGED -
Odyssey Continuation School
South Gate06.1988
Skills
- Effective negotiation
- Money Handling
- Store Opening and Closing
- Customer Assistance
- Problem-Solving
- Phone Etiquette
- Time Management
- Interpersonal and written communication
- Policy and Procedure Adherence
Timeline
Sales Associate Specialist
Sharon Package Store
2012.05 - Current
Operations Specialist
Bank Of Millbrook
2003.03 - 2024.08
No Degree - Pursued Accounting Degree
St Paul Technical School
GED -
Odyssey Continuation School
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