Lisa Petrone
San Jose,CA
Summary
Hard working professional and skilled food server with over 25 years of experience and customer satisfaction while maintaining a high standard of food safety practices. Demonstrated ability to multitask and prioritize service, ensuring efficient dining experiences. Adept in clear communication and teamwork, consistently achieving high standards of guest relations. Aiming to leverage my skills to successfully fill the Food Server role at your company.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Food Server
LB Steak
03.2021 - Current
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
Food Server
Black Sheep Brasserie
09.2021 - 01.2023
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Explained menu items and suggested appropriate options for food allergy concerns.
Food Server
Fish Market
11.1997 - 12.2020
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Associate of Arts - Sociology
Foothill College
Los Altos, CA12.2003
High School Diploma -
Adrian Wilcox High School
Santa Clara, CA06.1995
Skills
- Professional Attitude
- Order Taking
- Food safety practices
- Service prioritization
- Guest Relations
- Clear Communication
- Multitasking
- Teamwork and Collaboration
Certification
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- ServSafe Food Handler Certification - National Restaurant Association.
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
Timeline
Food Server
Black Sheep Brasserie
09.2021 - 01.2023
Food Server
LB Steak
03.2021 - Current
Food Server
Fish Market
11.1997 - 12.2020
Associate of Arts - Sociology
Foothill College
High School Diploma -
Adrian Wilcox High School
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