Overview
Work History
Education
Skills
Timeline
Lisa Pierce

Lisa Pierce

Woodstock,VT

Overview

5
5
years of professional experience

Work History

Administrative Assistant

Barrows Windows and Doors
Lebanon , NH
01.2019 - 10.2023
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Processed invoices for payment using accounting software applications.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Prepared expense reports on behalf of executives in accordance with company policies and procedures.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Scheduled appointments between clients and customers and internal staff members.
  • Answered questions from customers regarding products and services offered by the company.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Inventoried and ordered supplies for office.
  • Scheduled appointments, meetings and events for management staff.
  • Responded effectively to sensitive inquiries or complaints.
  • Maintained accurate department and customer records.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Prepared and prioritized calendars and correspondence.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Directed customer communication to appropriate department personnel.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Drove customer feedback to deliver information to management for corrective action.

Education

High School Diploma -

Hartford High Shool And Votech Center, White River Junction, VT
06.1983

Skills

  • Appointment Scheduling
  • Mail Handling
  • Filing
  • Bookkeeping
  • Data Entry
  • Calendar Management
  • Reception Oversight
  • Invoice Processing
  • Scheduling
  • Clerical Support
  • Office Administration
  • Executive Management Support
  • Back Office Operations
  • Credit and Collections
  • Accounting Support
  • Strong Problem Solver
  • Office Equipment Maintenance
  • Multi-Line Telephone Systems
  • Paperwork Drafting
  • Filing and Data Archiving
  • Administrative Operations
  • Resourceful
  • Senior Leadership Support
  • Cash Deposit Preparation
  • Inventory Supplies
  • Time Management
  • Data Collection
  • Database Entry

Timeline

Administrative Assistant - Barrows Windows and Doors
01.2019 - 10.2023
Hartford High Shool And Votech Center - High School Diploma,
Lisa Pierce