GE Centricity
LISA PINDELL
Forest Hill,MD
Summary
Dynamic individual with 9 yrs of hands-on experience in Revenue Cycle, Medical Billing, Authorizations, and Intake Coordinator and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Work Preference
Quote
Just Keep Swimming!!
Dory- Finding Nemo
Work History
REVENUE CYCLE SPECIALIST I
EMS/MC
Remote
12.2024 - 11.2025
- Review accounts for insurance or patient follow up.
- Verify insurance eligibility and update in the system as needed.
- Identify and bill secondary insurance within timely filing.
- Document in system all changes or activities made to the patient account.
Recovery Specialist I
Practice Dynamics, LifeBridge Health
Remote
05.2023 - 09.2024
- Identify account problems and take appropriate action to resolve.
- Escalate significant problem accounts for further action based on multiple factors such as unsuccessful collection efforts or age of claim.
- Contact patients, employers, and insurance companies via phone, email or fax to collect payment status and EOB.
- Document all actions taken regarding claims for date of service in patients account in GE Centricity.
AR Medical Billing Specialist
Baltimore Medical Systems Inc
Hybrid
07.2021 - 01.2023
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Filed and updated patient information and medical records.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Liaised between patients, insurance companies, and billing office.
Assistant Office Manager
Aronson Medical
Essex, MD
05.2021 - 07.2021
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Verify DME inventory before plotting the drivers deliveries to patients homes
- Create, Update and Add Patient contracts and verified deliveries of DMEs, equipment
- Answer incoming calls from patients and medical staff in need of DME equipment
Intake Coordinator/ Authorization Specialist/ Bill
All About Home Care, Llc
Remote
12.2017 - 03.2021
- Completed intake assessment forms and filed clients' charts.
- Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
- Schedule initial visit, rescheduled visit and all proceeding visits with one of our RN's, LPN's, PT's, or PTA's.
- Verify patients insurance
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Collaborated with healthcare providers to obtain necessary documentation for prior authorization requests.
- Maintained accurate and up-to-date client records.
Skills
- Claims processing proficiency
- Managing records
- HIPAA compliance
- Payment posting
- Patient registration
- Insurance verification
- Claims review
- Claim follow up and appeals
Software
Cerner
NextGen
Citrix
Allscript
Epic