Zoho
LISA WILSON PIWONKA
Spring,United States
Summary
Experienced Executive Assistant providing comprehensive administrative support to executive team. Adept at managing calendars and scheduling, preparing reports including commissions and expenses, approving invoices and order management. Proven ability to plan events, conference attendance, international travel, and meeting coordination. Demonstrates excellent customer service, problem-solving, and communication skills. Handles confidential information. Utilizes strong interpersonal skills to facilitate communication and collaboration among team members. Knowledge of office management software and administrative protocols.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Executive Assistant to the CEO and COO
INGU
11.2022 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Facilitated training and onboarding for incoming office staff.
- Used advanced software to prepare documents, reports, and presentations.
- Coordinated events and worked on ad hoc projects.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Filed paperwork and organized computer-based information.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Sales Administrator
INGU
11.2022 - Current
- Provided exceptional administrative support for high-performing sales teams, enabling them to focus on selling and meeting revenue goals.
- Recorded accurate and efficient records in customer database.
- Contributed to team objectives in fast-paced environment.
- Contributed to event marketing, sales and brand promotion.
- Attended monthly sales meetings and quarterly sales trainings.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Participated in trade shows and conferences to network and generate leads.
- Implemented CRM tools to track customer interactions and sales progress.
Accounts Assistant/Internal Sales/Office Admin
Rubberatkins Inc
02.2017 - Current
- Assisted/trained new staff in using ERP and company related technology.
- Created and sent quotes to customers.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Utilized ERP, Excel, Microsoft Outlook/Teams, Word, Zendesk, and additional company programs regularly.
- Communicated regularly with customers regarding account questions and issues.
- Prepared and sent reports as needed to support sales team.
- Set up new accounts, managed customer payment terms, and completed customer forms.
- Reviewed figures, postings and documents for correct entry, completeness and accuracy. Reconciled employee expense accounts.
- Posted and sent invoices to customers, deposited/allocated payments and documented account updates.
- Collaborated and corresponded with colleagues in the UK on a daily basis.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for sales team.
Social Media Marketing Assistant
VeilSun
08.2015 - 02.2017
- Strategically planned, implemented and monitored client's social media content and campaigns.
- Utilized social media marketing tools such as Hubspot.
- Acted as first point of contact and set appointments for prospective clients.
- Compiled information and input into CRM database.
- Coordinated schedules and timelines for events.
- Increased customer engagement through social media.
- Set appointments with salespeople and potential customers.
- Developed social media calendar, which included scheduling email blasts, social media posts, marketing campaigns and website updates.
- Created social media content with consistent content and tone.
- Generated interest for new and upcoming product and service releases by managing social media accounts.
- Posted new content for products and services when managing marketing and release calendars.
Elementary Music Teacher
Conroe ISD
08.1997 - 06.2000
- Instructed students on vocal performance, harmonizing, performing scales and proper posturing.
- Organized musical equipment thoughtfully to develop classroom routines, managing materials efficiently with minimal lost activity time.
- Maintained student records and evaluated each pupil's musical growth, performance and musical understanding.
- Prepared students for live musical performances by creating stage sets, props and costumes. Directed four to five programs a year.
- Instructed individuals and groups in vocal and dance movements to foster music appreciation and comprehension.
- Organized and collected money and forms for mass group field trips and programs.
- Taught students to identify different instruments from instrument's sound and shape.
- Taught curriculum enhanced lesson plans to educate students about fundamentals and history of music.
- Used an Interdisciplinary style of teaching to include other academic areas of learning.
Education
Bachelor of Arts - Music
Sam Houston State University
Huntsville, TXSkills
- Executive Support
- Schedule & Calendar Planning
- Travel Arrangement Coordination
- Event and Conference Planning
- Information confidentiality
- Google/Excel/MS Office
- Quote Creation
- Order Management
- Expense Reports
- Accounts Receivables
- Performance Organization
- Classroom management
- Curriculum Development
- Lesson Planning
Certification
- Certified Texas Educator
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkWork Location
HybridOn-SiteRemoteImportant To Me
Career advancementCompany CulturePaid time offHealthcare benefits4-day work weekPersonal development programsWork-life balanceFlexible work hoursWork from home optionPaid sick leave401k matchSoftware
Google Sheets
Google Drive
Excel
Epicor
Slack
Teams
Zoom
Power Point
Microsoft Word
Languages
English
Native or Bilingual
Interests
Travel
Music
Photography
Nature
Timeline
Executive Assistant to the CEO and COO
INGU
11.2022 - Current
Sales Administrator
INGU
11.2022 - Current
Accounts Assistant/Internal Sales/Office Admin
Rubberatkins Inc
02.2017 - Current
Social Media Marketing Assistant
VeilSun
08.2015 - 02.2017
Elementary Music Teacher
Conroe ISD
08.1997 - 06.2000
Bachelor of Arts - Music
Sam Houston State University
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