Lisa Plourde

• Ensure program compliance with federal, state, and local regulations.
• Develop and maintain the Administrative Plan, policies, procedures, and the Authority's Annual and Five-Year Strategic Plans.
• Support to the Housing Board of Commissioners.
• Act as Fair Hearing Officer
• Manage budgets effectively to ensure optimal use of resources while maintaining financial stability.

HCV Occupancy Specialist:

• Prepare and process Intakes, new Admissions, Annuals/Interims, Moving/Portability, Termination, and End of Participations.
• Promote the HCV Program to increase landlord participation.
• Investigate possible program abuse.
• Through quarterly newsletters, maintain communications with participants and landlords on regulations, upcoming changes, and violations.

Housing Inspector:

• Schedule and conduct Initial, Annual, Special, and Move-Out Inspections and enforce compliance.
• Conduct rent reasonableness analysis and maintain the database.
• Perform inspections for other PHAs.

Finance Specialist

• Prepare and present annual budget and expenditures to the City Council.
• Works with internal and HUD auditors, as well as the Fee Accountant.
• Ensure timely and accurate housing assistance payments to the property owners, as well as utility reimbursements to participants.
• Payment of monthly bills and reconciliation of bank statements.