LISA POINTER

Entered daily claims, verified insurance eligibility, corrected any denied claims, prepared any necessary appeals to insurance companies, worked aging report weekly to catch and correct any claims that need to be rebilled, prepared bi weekly patient billing, answered patient questions, made calls for debt collection from patients or insurance companies.

• Optimized cash flow by regularly reviewing aging account balances and implementing tactics for timely collections from patients or insurers.
• Enhanced revenue cycle management by overseeing timely and accurate claims submission.
• Increased patient satisfaction by addressing billing inquiries promptly and professionally.
• Performed billing, collection, and reporting functions for office

• Enhanced billing accuracy by diligently reviewing Medicaid claims and identifying discrepancies.
• Streamlined the billing process for improved efficiency through implementing better organization and filing systems.
• Reduced claim denials by proactively addressing potential issues prior to submission.
• Increased revenue recovery with timely follow-up on outstanding claims and appeals.
• Collaborated with healthcare providers to obtain necessary documentation for accurate billing and reimbursement.
• Assisted in training new team members, sharing expertise on efficient Medicaid billing processes.
• Conducted comprehensive research to resolve complex billing issues, securing proper payment for services rendered.
• Maintained knowledge of standardized medical billing codes.

• Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Streamlined prescription processing with accurate data entry and verification of patient information.
• Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
• Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.