Lisa Pointer
Summary
I am a talented, ambitious and hardworking individual, with broad skills and experienced in the working filled for over 25 years. Furthermore, I am adept at handling multiple tasks on a daily basis competently and at working well under pressure.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Lab Technician 2
BASF Corporation
10.2022 - Current
- Generates data from a variety of laboratory techniques and analytic instrumentation, such as catalytic reactor systems, total surface area analyzers, thermograph's, gravimetric analyzers and spectrometers, rheology, zill mills, leco machines.
- Tests samples of manufactured products to verify conformity to specifications.
- Maintained documentation on tests performed in lab.
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
- Inspected laboratory equipment to maintain good working condition for optimal results.
Production Operator
PPG Industries
09.2021 - 09.2022
- The position involves processing, assembly, inspection and finishing of glass and other components to manufacture aircraft transparencies
Warranty Claims Specialist
LG Electronics
04.2021 - 09.2021
- Provide Training for Warranty Claims Entry in GIFS+ (Global ERP)
- Respond to Warranty, Parts Invoice & Billing Questions
- General Policy & Procedure Questions for Distributors
- Part Escalations regarding backorder/obsolete status
- Report daily/monthly updates on escalations and operations to management
Quality Assurance Technician
Polaris Industries
05.2017 - 04.2021
- Reporting of audit findings in a professional and accurate manner to facilitate improvement in quality, productivity and safety
- Perform sort of non-conforming materials as required by using AS400/MAPCIS system
- Work with measuring and production tools and maintain quality inspection equipment as necessary
- Perform dimensional verifications on all in-house and vendor components utilizing various measuring devices including but not limited to: Calipers, micrometers, height gauges, White light scanner, Hardness Tester
Part Sales Associate
LG Electronics Alabama Inc. (LGEAI)
01.2003 - 05.2013
- Worked in a Call Center environment
- Processed over 100 calls daily, placing orders for parts, returning parts
- Dealing directly with Repair Centers to help get parts for warranty customers units
House Manager/Medical Coordinator
Volunteers of America
01.1997 - 01.2003
- Assist clients with ADL care, which includes bathing, dressing, toileting, grooming, and transferring
- Prepare meals following clients' dietary restrictions and Balance Care Method
- Provide companionship in companionate and a caring manner
- Maintain detail records of service and change in client behavior or health
- Incorporate aspects of our Balance Care Method to client care, such as walking, chair exercise, mental stimulants with puzzles, and daily conversation
- Change bed linens, laundry, and light housekeeping
- Basic errands
Education
High school diploma - Diploma
Sr Butler High School
Huntsville, AL05.1996
Skills
- Laboratory Experience
- Calibration
- Typing
- Manufacturing
- Quality Assurance
- ISO 9001
- Quality Inspection
- 5S
- SAP
- Internal Audits
- Lean Manufacturing
- Critical Thinking Skills
- Flexibility
- Communication Skills
- Teamwork
- Organization Skills
- Creativity
- Customer service
- Technical support
- Sales
- Data analysis skills
- Supervising experience
- SAP ERP
- Communication skills
- ERP systems
- Microsoft Access
- Requirements gathering
- Scripting
Certification
- Driver's License
- ASQC Certification
- Forklift Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Lab Technician 2
BASF Corporation
10.2022 - Current
Production Operator
PPG Industries
09.2021 - 09.2022
Warranty Claims Specialist
LG Electronics
04.2021 - 09.2021
Quality Assurance Technician
Polaris Industries
05.2017 - 04.2021
Part Sales Associate
LG Electronics Alabama Inc. (LGEAI)
01.2003 - 05.2013
House Manager/Medical Coordinator
Volunteers of America
01.1997 - 01.2003
High school diploma - Diploma
Sr Butler High School
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