Lisa Pointer
Summary
I am a talented, ambitious and hardworking individual, with broad skills and experienced in the working filled for over 25 years. Furthermore, I am adept at handling multiple tasks on a daily basis competently and at working well under pressure.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Lab Technician 2
BASF Corporation
10.2022 - Current
- Generates data from a variety of laboratory techniques and analytic instrumentation, such as catalytic reactor systems, total surface area analyzers, thermograph's, gravimetric analyzers and spectrometers, rheology, zill mills, leco machines.
- Tests samples of manufactured products to verify conformity to specifications.
- Maintained documentation on tests performed in lab.
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
- Inspected laboratory equipment to maintain good working condition for optimal results.
Production Operator
PPG Industries
09.2021 - 09.2022
- The position involves processing, assembly, inspection and finishing of glass and other components to manufacture aircraft transparencies
Warranty Claims Specialist
LG Electronics
04.2021 - 09.2021
- Provide Training for Warranty Claims Entry in GIFS+ (Global ERP)
- Respond to Warranty, Parts Invoice & Billing Questions
- General Policy & Procedure Questions for Distributors
- Part Escalations regarding backorder/obsolete status
- Report daily/monthly updates on escalations and operations to management
Quality Assurance Technician
Polaris Industries
05.2017 - 04.2021
- Reporting of audit findings in a professional and accurate manner to facilitate improvement in quality, productivity and safety
- Perform sort of non-conforming materials as required by using AS400/MAPCIS system
- Work with measuring and production tools and maintain quality inspection equipment as necessary
- Perform dimensional verifications on all in-house and vendor components utilizing various measuring devices including but not limited to: Calipers, micrometers, height gauges, White light scanner, Hardness Tester
Part Sales Associate
LG Electronics Alabama Inc. (LGEAI)
01.2003 - 05.2013
- Worked in a Call Center environment
- Processed over 100 calls daily, placing orders for parts, returning parts
- Dealing directly with Repair Centers to help get parts for warranty customers units
House Manager/Medical Coordinator
Volunteers of America
01.1997 - 01.2003
- Assist clients with ADL care, which includes bathing, dressing, toileting, grooming, and transferring
- Prepare meals following clients' dietary restrictions and Balance Care Method
- Provide companionship in companionate and a caring manner
- Maintain detail records of service and change in client behavior or health
- Incorporate aspects of our Balance Care Method to client care, such as walking, chair exercise, mental stimulants with puzzles, and daily conversation
- Change bed linens, laundry, and light housekeeping
- Basic errands
Education
High school diploma - Diploma
Sr Butler High School
Huntsville, AL05.1996
Skills
- Laboratory Experience
- Calibration
- Typing
- Manufacturing
- Quality Assurance
- ISO 9001
- Quality Inspection
- 5S
- SAP
- Internal Audits
- Lean Manufacturing
- Critical Thinking Skills
- Flexibility
- Communication Skills
- Teamwork
- Organization Skills
- Creativity
- Customer service
- Technical support
- Sales
- Data analysis skills
- Supervising experience
- SAP ERP
- Communication skills
- ERP systems
- Microsoft Access
- Requirements gathering
- Scripting
Certification
- Driver's License
- ASQC Certification
- Forklift Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Lab Technician 2
BASF Corporation
10.2022 - Current
Production Operator
PPG Industries
09.2021 - 09.2022
Warranty Claims Specialist
LG Electronics
04.2021 - 09.2021
Quality Assurance Technician
Polaris Industries
05.2017 - 04.2021
Part Sales Associate
LG Electronics Alabama Inc. (LGEAI)
01.2003 - 05.2013
House Manager/Medical Coordinator
Volunteers of America
01.1997 - 01.2003
High school diploma - Diploma
Sr Butler High School
Similar Profiles
Marc GirolamoMarc Girolamo
Customer Care Account Representative at BASF CorporationCustomer Care Account Representative at BASF Corporation
Craighton EdgarCraighton Edgar
Supply Chain Manager C3 Value Chain at BASF CorporationSupply Chain Manager C3 Value Chain at BASF Corporation
Gretchen SawchukGretchen Sawchuk
Human Resources & Communications Director at BASF CorporationHuman Resources & Communications Director at BASF Corporation