Lisa Pollan
Surprise,AZ
Summary
Personable Administrator offers calendar and personnel management expertise coupled with outstanding communication and multitasking abilities. Proactive and independent professional commended for consistently resolving employee challenges with innovative solutions. Flexible and adaptable to changing priorities.
Overview
20
20
years of professional experience
Work History
Administrator Facilities Management
Lincoln Financial Group
Phoenix , AZ
08.2019 - 03.2024
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures. Managed security badge system.
- Worked with onsite property engineer on building issues as they arose.
- Coordinated company events and meetings for incoming clients
- Assisted in the development of new administrative systems, procedures and policies.
- Managed office supplies inventory and placed orders when necessary.
- Supported departmental activities by providing clerical assistance as needed.
Administrator Facilities Management
Lincoln Financial Group
Omaha, NE
01.2018 - 08.2019
- Assisted in developing site occupancy plans for supply and demand: analysis of forecasted headcount and seat supply projections, supporting graphs, stacking plans, move scenarios, challenges and pros/cons for each recommendation.
- Assisted in design, coordination and project management on various building renovations.
- Coordinated site re-locations for Regional offices across the United States.
- Updated databases with new employee information, job changes and terminations.
- Responded promptly to employee complaints/needs in a professional manner.
- Maintained positive working relationship with fellow staff and management.
Sales Support Coordinator
Interiors Joan and Associates
Omaha, NE
04.2009 - 01.2018
- Provided sales support to ten interior designers
- Main responsibilities included: pricing for contracts, tracking orders, handling product damages/issues, placed orders for window blinds. Assisted with inventory, multi line incoming calls, customers and shipping/receiving UPS.
- received and organized vendors samples for use by sales team. Coordinated vendor visits and product demonstrations.
Membership Coordinator
First United Methodist Church
Fort Collins, CO
04.2004 - 05.2006
- Managed the maintenance of member records, including contact information updates, baptisms, deaths and weddings.
- Created detailed reports of membership activity for senior management review.
- Organized monthly events for members and facilitated communication between members and staff.
- Provided support to new members in setting up new member orientations and tours.
- Provided support to all church committees.
Education
Some College (No Degree) - Travel And Airline Secretarial
Nettleton College
Sioux Falls, SDSkills
- Information Management
- Schedule Coordination
- MS Office
- Office Administration
- Customer Service
- Project Coordination
- Events Coordination
- Administrative Support
Timeline
Administrator Facilities Management
Lincoln Financial Group
08.2019 - 03.2024
Administrator Facilities Management
Lincoln Financial Group
01.2018 - 08.2019
Sales Support Coordinator
Interiors Joan and Associates
04.2009 - 01.2018
Membership Coordinator
First United Methodist Church
04.2004 - 05.2006
Some College (No Degree) - Travel And Airline Secretarial
Nettleton College