Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lisa Porras

Humble

Summary

Motivated individual who goes above and beyond basic administrative tasks. Seeking an administrative role with a company that will allow me to fully utilize my administrative and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Credentialing Specialist

Pulse Staffing
Houston
04.2024 - 11.2025
  • Maintained accurate records in credentialing databases and systems.
  • Assisted in verifying licenses and certifications of medical staff.
  • Communicated with internal teams regarding credentialing status updates.
  • Researched industry standards and regulations for compliance purposes.
  • Supported onboarding processes for new healthcare employees effectively.
  • Ensured timely completion of credentialing processes by providing guidance to providers on required documentation.
  • Performed primary source verifications such as criminal histories, licenses and board certifications.
  • Checked applications for missing information and organized all paperwork.
  • Participated in periodic audits of credentialing files to maintain compliance with applicable regulations and policies.
  • Scheduled or conducted new employee orientations.

Credentialing Specialist

Pulse Staffing
Houston
10.2022 - 08.2023
  • Maintained accurate records in credentialing databases and systems.
  • Assisted in verifying licenses and certifications of medical staff.
  • Communicated with internal teams regarding credentialing status updates.
  • Researched industry standards and regulations for compliance purposes.
  • Supported onboarding processes for new healthcare employees effectively.
  • Ensured timely completion of credentialing processes by providing guidance to providers on required documentation.
  • Performed primary source verifications such as criminal histories, licenses and board certifications.
  • Processed re-credentialing applications for existing providers according to contractual requirements.
  • Maintained informational resources, tracking and documenting requests for updates, certification and credentialing.
  • Checked applications for missing information and organized all paperwork.
  • Participated in periodic audits of credentialing files to maintain compliance with applicable regulations and policies.
  • Monitored expiration of licenses and certifications, notifying providers of renewal requirements.
  • Scheduled or conducted new employee orientations.

Administrative Assistant

Pulse Staffing
Houston
02.2022 - 10.2022
  • Managed daily office operations and ensured efficient workflow.
  • Coordinated scheduling for meetings and appointments across departments.
  • Maintained accurate records and organized files for easy access.
  • Utilized office software to create documents and spreadsheets effectively.
  • Supported onboarding process by preparing training materials for new hires.
  • Implemented filing system improvements to enhance document retrieval efficiency.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Handled incoming calls and directed callers to appropriate department or employee.

Patient Care Technician

Pulse Staffing
Houston
08.2021 - 02.2022
  • Managed workflow distribution among team members effectively.
  • Resolved conflicts and facilitated communication within the team.
  • Trained new employees on operational procedures and tools used.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Supervised daily operations at COVID-19 testing site to ensure efficiency.
  • Coordinated staff schedules and training for testing personnel and volunteers.
  • Managed inventory of testing supplies and equipment to maintain readiness.
  • Implemented health protocols to ensure safety of staff and patients.
  • Resolved operational issues promptly to minimize disruptions at the testing site.
  • Monitored inventory levels and ordered supplies as needed to maintain adequate stock.
  • Provided guidance on best practices for specimen collection and handling during pandemic conditions while ensuring patient privacy was maintained at all times.
  • Implemented safety measures such as social distancing guidelines, mask wearing requirements, hand sanitization stations, within work environment per CDC guidelines .

Receiving Clerk

Bechtel Oil & Gas
Houston
06.2015 - 04.2017
  • Processed receiving documents using inventory management software.
  • Collaborated with suppliers to resolve discrepancies in shipments.
  • Maintained accurate records of received goods and inventory levels.
  • Coordinated with warehouse team to ensure timely processing of deliveries.
  • Verified that all merchandise was in good condition upon arrival, and reported any discrepancies or damages immediately.
  • Received incoming shipments and checked for accuracy of items and quantity against invoices and purchase orders.
  • Maintained a clean and safe work area in compliance with OSHA standards.
  • Reviewed work orders to check correctness of deliveries.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.

Education

High School Diploma -

Sam Houston High School
Houston, TX
05-2006

Skills

  • Credentialing databases
  • License verification
  • Compliance auditing
  • Document organization
  • Primary source verification
  • Healthcare onboarding
  • Problem solving
  • Attention to detail
  • Customer service
  • Credential verification
  • Background checks
  • Employee onboarding
  • License verifications
  • Analytical and critical thinking
  • Drug testing
  • Bilingual
  • Read and write in Spanish

References

References available upon request.

Timeline

Credentialing Specialist

Pulse Staffing
04.2024 - 11.2025

Credentialing Specialist

Pulse Staffing
10.2022 - 08.2023

Administrative Assistant

Pulse Staffing
02.2022 - 10.2022

Patient Care Technician

Pulse Staffing
08.2021 - 02.2022

Receiving Clerk

Bechtel Oil & Gas
06.2015 - 04.2017

High School Diploma -

Sam Houston High School

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Lisa Porras