Lisa Porter
Rappahannock Westminster Canterbury
Barco,NC
1
Certification
13
years of professional experience
Experienced nursing leader with a background in assistant director, case management, and occupational health. Skilled in care coordination, clinical documentation, quality improvement, and regulatory compliance to support safe, efficient, patient-centered care.
Work History
Assistant Director of Nursing
6 Months- Coordinated daily nursing operations to support resident care continuity and unit efficiency.
- Monitored compliance with care standards, policies, and regulatory requirements.
- Assisted nursing leadership with staffing schedules, coverage adjustments, and workflow prioritization.
- Reviewed resident assessments and care plans to support accurate clinical documentation.
- Communicated care updates with interdisciplinary teams to align treatment and service delivery.
- Supported quality improvement efforts by tracking concerns, trends, and follow-up actions.
- Trained staff on procedures, documentation expectations, and resident care protocols.
- Responded to operational issues promptly to maintain safe, organized, patient-centered care.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Performed rounds to observe care and interview staff, residents, and families.
- Managed nursing schedules and budgets, streamlining processes for cost savings while maintaining high-quality patient care.
- Collaborated with interdisciplinary teams to develop efficient care strategies tailored to individual patient needs.
- Contributed to the accreditation process by maintaining compliance with state and federal regulations for nursing standards.
- Mentored new nurses in clinical practice and procedures, fostering a supportive learning environment.
Registered Nurse - Case Manager
1 Year 3 Months- Coordinated in-home care plans with clients, families, and interdisciplinary teams to support individualized service delivery.
- Communicated care needs with physicians, caregivers, and community resources to support timely interventions.
- Monitored client progress and adjusted service plans based on changing health conditions and care goals.
- Completed nursing assessments and updated documentation to maintain accurate care coordination records.
- Educated families on care procedures, medication adherence, and home safety practices.
- Reviewed service needs and prioritized cases to maintain consistent, compliant case management workflows.
- Collaborated with support staff to resolve care concerns and promote continuity across home-based services.
- Documented nursing interventions and case updates in accordance with agency standards and regulatory requirements.
- Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
- Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
- Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
Registered Nurse - Occupational Health and Safety
4 Years 8 Months- Conducted comprehensive employee assessments and updated return to work plans based on changing medical illness or injury conditions.
- Prioritized multiple employee assignments while maintaining safe, timely, and consistent for return to work strategies.
- Supervised clinical workflows and supported less-experienced nurses with protocol and unit procedures.
- Administered treatments and monitored responses, intervening promptly for adverse reactions.
- Coordinated interdisciplinary care with physicians, therapists, and support staff to support treatment goals related to occupational health and safety for return to work.
- Documented assessments, interventions, and progress notes accurately in electronic health records for employees seeking care in the employee clinic.
- Educated employees on diagnoses, medications, discharge instructions, and self-care needs as it applied to the workplace environment and the return to work program.
- Utilized critical thinking skills to prioritize nursing interventions based on employee acuity levels and individual needs.
- Conducted thorough employee assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced employee satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs. facilitated referrals as necessary including EAPs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality employee care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating employees on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex employee with multiple comorbidities.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Skillfully managed challenging employee situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Improved employee outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Advised employees of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about employee progress toward reaching established goals of care while maintaining confidential case management and HIPAA.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in employee slips, trips and falls within the unit.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Managed employees recovering from medical or surgical case management - workers' comp or personal - return to work.
- Quickly responded to situations impacting safety and security to unit and or the hospital, actualizing crisis prevention interventions to control and de-escalate situations.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Led teams in driving successful employee outcomes by prioritizing standard of care and best practices.
- Team Leader of Communicable Disease practices from governing bodies - reporting, trace tracking, epidemiology, case management and policy and procedure development. Worked with hospital Epidemiologist and Communicable Disease expert; Was key team member during SARS/Covid outbreak for occupational health and safety department and member of incident command team.
Registered Nurse - PHNII
5 Years 8 Months- Delivered comprehensive nursing assessments, triage, and care coordination for community health clients.
- Coordinated referrals, follow-up care, and service planning with interdisciplinary health providers.
- Educated patients and families on disease prevention, chronic condition management, and wellness practices.
- Administered immunizations and maintained accurate vaccine records in compliance with public health protocols.
- Documented assessments, interventions, and outcomes accurately in electronic health records.
- Supported communicable disease investigation, reporting, and case management activities.
- Reviewed treatment plans and reinforced medication, discharge, and home care instructions.
- Mentored nursing staff on clinic workflow, documentation standards, and patient-centered care practices.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Provided support for patients'' families during difficult medical decisions or life-altering diagnosis and care, serving as a liaison between the healthcare team and loved ones and referral entities for public health programs.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints, and current symptoms.
- program lead for Communicable Diseases, Immunizations, Child Health, Child Fatality Task Force, Tuberculosis.
- Attended conferences and educational workshops including NCSPICE for Infection Control Education and Certification.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- worked with patient base 80% hispanic - using medical terminology to communicate to this dynamic population for child and women's health support.
Education
Bachelor of Science - Bachelor of Science in Nursing
Bachelor of Science
Fire Science - Firefighter I - Fire Science
Emergency Medical Technician B - Emergency Medical Services
Skills
Nursing management
Case management
Clinical leadership
Patient education
Clinical assessment
Care coordination
Quality improvement
Quality control
Staff evaluation
Professional development
Multidisciplinary team collaboration
Recruiting and hiring
Healthcare administration
Shift scheduling
Long-term care
Process improvement
Budget management
Clinical system monitoring
Interdisciplinary collaboration
Profitability strategies
Accreditation coordination
Mass casualty incident planning
Clinical care oversight
Business operation management
Clinical documentation
EMR software
Issue resolution
Programs development
Public speaking
Budget administration
Interdepartmental collaboration
Nurse education and training
Leadership and guidance
Strong work ethic
Policies compliance enforcement
HIPAA regulations
Critical thinking
Effective multitasking
Certification
- American Heart Association - BLS Training - Certification
- Registered Professional Nurse License - Licensed - Active/Unencumbered
- S.P.I.C.E. - North Carolina State Program for Infection Control and Epidemiology
- FEMA - Incident Command Systems Training - certificates for Hospital, Community/Public Health, Fire/EMS and Threat Preparedness.
Timeline
Assistant Director of Nursing
Rappahannock Westminster Canterbury
04.2026 - CurrentRead More
Registered Nurse - Case Manager
All Ways Caring HomeCare
01.2025 - 04.2026Read More
Registered Nurse - Occupational Health and Safety
Chesapeake Regional Healthcare
12.2019 - 08.2024Read More
Registered Nurse - PHNII
Dare County Health & Human Resources
03.2014 - 11.2019Read More
Strayer University
Bachelor of Science
Read More
Mountain State University
Bachelor of Science from Bachelor of Science in Nursing
Read More
West Virginia University
Fire Science - Firefighter I from Fire Science
Read More
WVRESA
Emergency Medical Technician B from Emergency Medical Services
Read More