Lisa Powell
Glen Gardner
Summary
Friendly and organized with excellent interpersonal skills and a positive, upbeat approach. Personable and dedicated with strong passion for customer service and personal care. Committed to providing comfortable and enjoyable experience for clients. Professional with strong background in beauty and personal care, prepared to excel in delivering exceptional waxing services. Focused on adapting to meet evolving client needs, with expertise in precision and client rapport.
Overview
11
11
years of professional experience
Work History
Senior Hairstylist
Tsang Salon
07.2014 - 08.2016
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Hairstylist
Tru Salon and Day Spa
09.2006 - 07.2014
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Increased client base with innovative hairstyling techniques and trends.
- Provided exceptional customer service, ensuring client satisfaction and repeat business.
- Educated clients on proper hair care and recommended products suited to their hair type.
- Organized sales area and work station to showcase products and boost sales.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
Hair Salon Assistant
Gaetanos Hair Salon
02.2006 - 08.2006
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Answered telephone calls to provide information and schedule new appointments.
- Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
- Assisted stylists with color mixing and application, ensuring accurate results and satisfied clients.
- Contributed to positive client experiences by offering refreshments and engaging in friendly conversations throughout their appointments.
- Prepared styling tools for daily use, ensuring all equipment was sanitized and functioning properly for stylist use.
- Demonstrated flexibility by adapting quickly to changes in stylist schedules or client requests while maintaining a professional demeanor under pressure.
- Maintained inventory levels of salon products, reducing waste and ensuring availability for client use.
- Improved customer experience with prompt and courteous service, resulting in significant rise in repeat clientele.
Education
Cosmetology -
Somerset County Vocational & Technical School
Bridgewater, NJ05-2007
High School Diploma -
Immaculata High School
Somerville, NJ05-2006
Skills
- Quick learner
- Client consultation
- Hair styling techniques
- Detail-orientated
- Schedule management
- Relationship building
- Advanced communication skills
- Customer education
- Sales expertise
- Outstanding client retention
Timeline
Senior Hairstylist
Tsang Salon
07.2014 - 08.2016
Hairstylist
Tru Salon and Day Spa
09.2006 - 07.2014
Hair Salon Assistant
Gaetanos Hair Salon
02.2006 - 08.2006
Cosmetology -
Somerset County Vocational & Technical School
High School Diploma -
Immaculata High School
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