Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
Lisa Powell

Lisa Powell

Hemet,CA

Summary

Accomplished Lead RN CM at Kaiser South County UM, recognized for exceptional critical thinking and compassionate patient advocacy. Streamlined discharge processes significantly enhanced patient satisfaction while reducing length of stay. Demonstrates expertise in workflow optimization and staff training, ensuring the delivery of efficient, high-quality care across diverse healthcare settings. Aiming to leverage leadership skills to further improve patient outcomes and operational efficiency.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Lead RN CM

Kaiser South County UM
07.2016 - Current
  • South County CM for ED and Inpatient.
  • Utilized Epic, Cerner, Word and Excel effectively.
  • Team Lead within the CM Department and the main resource person.
  • Led team huddles.
  • Recorded minutes for monthly staff meetings.
  • Distribute assignments evenly each day.
  • Strategically assigned hospitals ensuring a well-balanced distribution.
  • Ensured the timely discharge of patients on AMCAH and home IV.
  • Ensure streamlined transfer processes to optimize care continuity across Kaiser locations.
  • Oriented co-workers with precision and efficacy
  • Developed forms and processes optimizing workflow
  • Developed a department orientation book.
  • Scheduled appointments and ordered referrals.
  • Coordinated transportation services through Vector Care.
  • The above job duties may also be considered part of other employment responsibilities.

RN CM

Kaiser Riverside UM
03.2008 - 07.2016
  • Riverside CM Inpatient and ED.
  • Oversee ED scheduling.
  • Coordinate transportation arrangements efficiently.
  • Facilitate placement in shelters, rehabilitation programs, skilled nursing facilities (SNFs), and acute rehab centers.
  • Facilitate a rapid transition to ALF (Assisted Living Facility) and B&C (Board and Care) settings, achieving an efficient reduction in LOS (Length of Stay).
  • Facilitate the transition to home health care, palliative care, and hospice.
  • Coordinate effectively with medical professionals during difficult discharges.
  • Facilitated multifaceted case discussions and care conferences.
  • Educated patients on IV administration procedures prior to home discharge.
  • Arranged HD (hemodialysis).
  • Set up Dial-a-Ride for new HD patients.
  • The above job duties may also be considered part of other employment responsibilities.

RN CM

HCR Manor Care
11.2006 - 03.2008
  • Lead and only CM, supervising assistant.
  • Reviewed patients and developed safe discharge plans using critical thinking.
  • Optimized the ordering process for DME with high accuracy.
  • Examined long-term care plans to identify and deliver necessary support tools.
  • Generated formal IM letter communication for organizational processes.
  • Liaised with insurers for efficient discharge processes.
  • Partnered with therapists to facilitate seamless and secure discharge processes.
  • The above job duties may also be considered part of other employment responsibilities.

Education

Associate of Science Degree - Nursing

Mt. San Jacinto College
San Jacinto, Ca

Skills

  • Strong medical ethic
  • Documentation and charting
  • Honesty
  • Active listening skills
  • Critical thinking
  • Highly organized
  • Decisiveness
  • Integrity
  • Patient satisfaction and process improvement
  • Highly dependable
  • Ability to delegate
  • Complex Problem-solving
  • Training staff
  • Patient advocacy
  • Workflow optimization
  • Problem solving
  • Compassion and empathy
  • Team leadership
  • Effective communication
  • Complex case management
  • Discharge planning

Certification

Basic Life Support (BLS) - American Heart Association Exp. May 2026

References

References available upon request.

Timeline

Lead RN CM

Kaiser South County UM
07.2016 - Current

RN CM

Kaiser Riverside UM
03.2008 - 07.2016

RN CM

HCR Manor Care
11.2006 - 03.2008

Associate of Science Degree - Nursing

Mt. San Jacinto College

Similar Profiles

CREATE PROFILE
Lisa Powell