Talented Partner with 25 years of industry experience. Highly skilled at handling all types of issues successfully. Known for effective problem-solving and goal-oriented planning. Ambitious Partner handles multiple cases and maintains compliance with regulatory bodies. Offers strengths in partnership development and mentoring staff. Astute Partner with strong skills in hiring and monitoring staff and building firm credibility. Mentors personnel and promptly resolves complaints. Liaises with stakeholders to prioritize projects and determine appropriate deadlines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Partner, Clinical Director, Outpatient Therapist
Processus PA
09.2019 - Current
Conduct diagnostic assessments, Develop and implement person-centered treatment plans, Provide individual therapy for adults and adolescents, Eye Movement Desensitization and Reprocessing (EMDR) Therapist
Collaborated with colleagues and support staff to maximize team efficiency.
Developed, implemented, revised, and evaluated policies and procedures.
Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
Interacted effectively with clinical staff and patients by using active listening and interpersonal skills.
Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Discussed medical histories with patients in effort to provide most effective medical advice.
Outpatient Therapist
Central MN Mental Health Center
08.2014 - 08.2019
Conduct diagnostic assessments, Develop and implement person-centered treatment plans, Provide individual and family therapy for adults, adolescents, and children, Eye Movement Desensitization and Reprocessing (EMDR) Therapist, Provide clinical supervision for clinical trainees, Member of agency Trauma-Informed Care Implementation Team
Maintained client caseload of 30 individuals and couples per week.
Documented client progress and maintained confidential records.
Quickly built trust and rapport with clients to facilitate growth.
Provided community resources and referrals to clients.
Maintained records of each patient and kept up-to-date on progress.
Developed treatment plans to address individual client needs.
Guided clients in development of skills and cognitive behavioral therapy techniques.
Documented patient information, treatment plans, and patient responses.
Utilized meditation and visualization to support clients in meeting therapeutic goals.
Partnered with multi-disciplinary treatment team as subject matter expert on psychosocial treatment of patients.
Introduced meditation, guided imagery, breathing techniques, and reiki to patients and families.
Maintained and updated patient records, changes in service plans and treatment reports.
Documented client progress in confidential files.
Performed client assessments and developed treatment plans.
Provided clients with recommendations to community resources.
Worked with clinical psychiatrist and primary care physician to review patient progress and update treatment plans.
Observed and monitored client behavior and responses to treatment.
Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
Displayed sensitivity to cultural and linguistic needs of clients and families served.
Completed one-on-one counseling with broad range of clients suffering from physical and mental health diagnoses and issues.
Adjunct Faculty
Bemidji State University Department of Social Work
01.2013 - 06.2015
Teach introductory courses on individual and group counseling skills to undergraduate-level social work and chemical dependency students
Responsible for evaluating student progress, comprehension, and skill development based on course requirements and in compliance with Council on Social Work Education (CSWE) standards
Engaged students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention.
Developed creative and effective teaching methods for course content to capture students attention.
Scored exams and graded student performance fairly.
Designed and delivered class instruction to meet course competencies.
Worked cooperatively with other members of faculty and staff to contribute to overall institutional effectiveness.
Used variety of instructional methodologies and technology to keep General Practice courses interesting and engaging.
Advised students in academic matters to improve successful course completion.
Applied multitude of valid methods to employ and assess students' understanding of content.
Appraised student understanding by applying course content and gauging comprehension.
Displayed professional demeanor and served as role model for students.
Used D2L to keep accurate records of students' attendance and grades.
Used lectures, discussions and demonstrations to increase learning and classroom success.
Examined and graded assignments and assessments to report grades to appropriate personnel.
Created and implemented course agendas, lesson plans and activities to successfully meet course objectives.
Improved student understanding by efficiently managing teaching materials and answering students' discussion inquiries.
Integrated current events and cultural themes into course materials to contextualize subject matter and facilitate lifelong learning.
Attended meetings and workshops to refine and enhance instructional skills.
Defined and articulated goal learning outcomes, performance metrics, and changes to improve student learning.
Consistently communicated with students to acknowledge and reward positive strides and discuss areas of improvement.
Built strong rapport with students through class discussions and academic advisement.
Assessed students' progress and provided feedback to enhance learning.
Conducted engaging in-class discussions to facilitate learning and encourage participation.
Created syllabus and instructional plans for each class session in accord with stated course objectives.
Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
Taught diverse student population by employing various learning styles and abilities.
Created positive and safe learning environment for students by setting and enforcing classroom code of conduct.
Created excitement and enthusiasm in classroom by delivering engaging subject matter.
Contributed to planning appropriate and engaging lessons for both classroom and distance learning applications.
Incorporated instructional technologies in course delivery for both in-class and online instruction.
Met with students to dispense study and career advice and provide guidance and potential opportunities within chosen field.
Impartially evaluated papers, projects and homework assignments of students, delegating grading to teaching assistants when appropriate.
Contract Therapist
Birch Lake Counseling LLC
08.2009 - 08.2014
Conduct diagnostic assessments
Develop and implement person-centered treatment plans
Provide individual, family, and group therapy for adults, adolescents, and children
Built and maintained therapeutic relationships, fostering positive, supportive and empowering client environments.
Maintained client confidentiality to protect patient privacy.
Utilized evidence-based techniques to deliver successful treatment.
Performed assessments to evaluate clients' mental health status, needs and goals.
Documented client progress to track effectiveness and inform future treatment plans.
Provided crisis intervention to support clients during times of urgent need.
Supported clients in developing coping skills to help patients manage life challenges and difficulties.
Attended continued education sessions to maintain professional standards and stay up-to-date with new developments.
Addressed cultural and diversity issues to provide clients with culturally responsive care.
Helped clients work through emotional and psychological issues in both individual and group therapy sessions.
Educated clients and families on mental health issues to promote understanding and support.
Conducted follow-up assessments to monitor clients' progress and adjust treatment plans as necessary.
Developed treatment plans to outline steps necessary for clients to achieve goals.
Facilitated support groups, supporting safe and collaborative environments for clients.
Raised awareness about mental health issues and reduce stigma through community education and outreach.
Social Work Specialist Sr.
MN Department of Human Services
08.2006 - 08.2009
Provided services to adults with acquired and traumatic brain injuries at Minnesota Neurorehabilitation Hospital, and to adults with serious and persistent mental illnesses at two Community Behavior Health Hospitals and Brainerd Regional Human Service Center
Conducted Social Services assessments and made necessary recommendations and referrals
Coordinated discharge and aftercare planning with county case managers and other providers
State-approved trainer for person-centered treatment planning
Followed all company policies and procedures to deliver quality work.
Listened and responded to customer requests and forwarded necessary information to superiors.
Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
Created and delivered presentations to internal and external stakeholders to showcase work.
Educated staff on organizational mission and goals to help employees achieve success.
Developed effective improvement plans in alignment with goals and specifications.
Therapist
Lutheran Social Service of St. Cloud
07.1999 - 03.2008
Conducted diagnostic assessments
Provided individual and family therapy for adults, adolescents, and children
Provided clinical supervision to interns and non-credentialed mental health practitioners
Developed and provided psychoeducation to supervisees, treatment foster parents, and potential adoptive parents
Assessed clients' mental health needs, developed treatment plans and monitored progress.
Documented patient information, treatment plans, and patient responses.
Delivered brief interventions to help clients develop healthy coping skills.
Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.
Developed strategies to help patients cope with stress and anxiety and build resilience.
Tracked progress according to goals for interventions.
Guided clients in development of skills and cognitive behavioral therapy techniques.
Collaborated with multidisciplinary teams to develop and deliver treatment plans and patient care.
Maintained and updated patient records, changes in service plans and treatment reports.
Implemented evidence-based interventions through cognitive-behavioral and solution-focused therapy.
Developed and maintained relationships with referral sources to support continuity of care.
Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
Built and maintained therapeutic relationships, fostering positive, supportive and empowering client environments.
Performed assessments to evaluate clients' mental health status, needs and goals.
Utilized evidence-based techniques to deliver successful treatment.
Documented client progress to track effectiveness and inform future treatment plans.
Maintained client confidentiality to protect patient privacy.
Attended continued education sessions to maintain professional standards and stay up-to-date with new developments.
Addressed cultural and diversity issues to provide clients with culturally responsive care.
Supported clients in developing coping skills to help patients manage life challenges and difficulties.
Educated clients and families on mental health issues to promote understanding and support.
Conducted follow-up assessments to monitor clients' progress and adjust treatment plans as necessary.
Worked with clinical psychiatrist and primary care physician to review patient progress and update treatment plans.
Developed treatment plans to outline steps necessary for clients to achieve goals.
Introduced meditation, guided imagery, breathing techniques, and reiki to patients and families.
Helped clients work through emotional and psychological issues in both individual and group therapy sessions.
Worked with interdisciplinary treatment team to develop treatment plans.
Education
Doctor of Social Work - Social Work
Capella University
Minneapolis, MN
03.2018
Master of Social Work - Family Practice Social Work
Augsburg College
Minneapolis, MN
06.1999
Bachelor of Science in Applied Psychology -
St. Cloud State University
St. Cloud, MN
03.1995
Skills
Strategic Planning
Talent Recruitment
Knowledgeable in Microsoft 365
Customer Relationship Building
Company Processes and Procedures
Leadership abilities
Conflict resolution
Emotional intelligence
Financial management
Adaptability
Organizational skills
Risk assessment
Time management
Performance analysis
Client relationship management
Decision making
Innovation mindset
Team building
Effective communication
Judgement and Decision Making
Creative and Critical Thinking
Knowledge of Federal and State Laws
Establishing Effective Relationships
Organization and Administration
Contract Review and Negotiation
Policy Knowledge
Building Trust and Relationships
Efficient Researcher
Mentoring and Coaching
Collaboration and Teamwork
Case Analysis
Staff Supervision
Case Interpretation
Accomplishments
Additional Experience
Supervised team of 10 staff members.
Adult Mental Health First Aid instructor
ACEs Interface instructor
Circle of Parents Advisory Committee member
ACEs Outreach and Awareness Workgroup member
Timeline
Partner, Clinical Director, Outpatient Therapist
Processus PA
09.2019 - Current
Outpatient Therapist
Central MN Mental Health Center
08.2014 - 08.2019
Adjunct Faculty
Bemidji State University Department of Social Work
01.2013 - 06.2015
Contract Therapist
Birch Lake Counseling LLC
08.2009 - 08.2014
Social Work Specialist Sr.
MN Department of Human Services
08.2006 - 08.2009
Therapist
Lutheran Social Service of St. Cloud
07.1999 - 03.2008
Doctor of Social Work - Social Work
Capella University
Master of Social Work - Family Practice Social Work
Various Teaching Positions in Grades 4-12 at Springfield, PA & Pittsburgh, PA Districts, UofPghVarious Teaching Positions in Grades 4-12 at Springfield, PA & Pittsburgh, PA Districts, UofPgh