• Conducted venipuncture and capillary blood draws on pediatric, adult, and geriatric patients with a focus on minimizing discomfort and anxiety.
• Verified patient identities, medical records, and test requisitions to ensure proper sample collection and accurate result reporting.
• Utilized excellent communication and interpersonal skills to explain procedures to patients, answer questions, and address any concerns.
• Performed blood draws across all age groups with focus on patient comfort
• Verified patient identity and test requisitions for accuracy
• Maintained HIPAA-compliant records and specimen labeling
• -Assisted with training new staff and improving team efficiency
• Engaged in continuing education for best practices in phlebotomy
• Performed capillary punctures, nasal swabs
• Administered and processed PCR tests, antigen tests, and antibodies tests
• Documented and inputted data into computer system
• Prepared specimens for transport