Lisa Pringle
Eastampton,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
31
31
years of professional experience
Work History
RHC
CVS Health
08.2007 - Current
- Excellent communication skills, both verbal and written.
- Listening to calls and Identifying issues, analyzing information and providing solutions to problems.
- Coach RHC's on best practices to achieve goals
- As a TDC captain, skilled at working independently and collaboratively in a team environment.
- Interview and train new hires along with working with managers to insure a smooth onboarding.
- Work's well in a team setting, providing support and guidance.
- VPC worked with physicians and patients on referrals both scheduling and follow up to insure patients needs were met along with closing the referrals.
- Engagement Captain recognize the needs of the individuals and the team to motivate and engage
Owner/Operator
Premier Parties
06.1993 - Current
- Hire and train all employees.
- Work with customers of all ages and demographics on the phone or in person to plan events.
- Organize the equipment, employees and products necessary for a successful event
- Manage events from 5 to 500 ensuring every detail is carried making sure we have exceeded the customers expectation.
- Create and implement new formats to grow with customer base.
Care Concierge
CVS Health
11.2018 - 12.2022
- Enhanced customer experiences by providing personalized recommendations and assisting with all needs
- Maximized customer satisfaction by promptly addressing concerns and resolving issues.
- Worked closely with Minute Clinic, Pharmacy and Front Store on implementing new products, programs and services.
- Interviewed and trained new Care Concierge.
- Mentored team of CC through visits, training and meetings.
- Responsible for overseeing the daily operation of the in store Covid Clinics
- Instrumental for exceeding target for vaccinations. Educated the customers along with administering vaccines.
Education
High School Diploma -
Whitehall High School
Whitehall, PA06.1981
Skills
- Team Building
- Time Management
- Attention to Detail
- Problem Solving
- Supervision and Leadership
- EPIC
- Active Learning
- Strong Communication
- Adaptability
- Self Starter
Timeline
Care Concierge
CVS Health
11.2018 - 12.2022
RHC
CVS Health
08.2007 - Current
Owner/Operator
Premier Parties
06.1993 - Current
High School Diploma -
Whitehall High School