Lisa Pritchett
Bakersfield,CA
Summary
Customer-oriented Parts Manager with over 20 years of experience in business operations and sales support to meet customer demands. Adaptive transportation and distribution professional with expertise in customer service, inventory control, cost savings and staff management. Resourceful leader with solid background in many areas of parts management.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Parts Manager
Madland ToyotaLift
Bakersfield, CA
06.2022 - 02.2024
- Monitored stock levels regularly to avoid backorders or shortages.
- Ensured accuracy in order processing and invoicing procedures.
- Investigated discrepancies between physical inventories and records.
- Collaborated with other departments to ensure timely deliveries.
- Inspected returned parts for damage before restocking shelves.
- Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
- Maintained high service delivery quality and efficiency by monitoring service writer and technician performance.
Parts Manager
NAPA Auto Parts - Genuine Parts
Bakersfield, CA
06.2001 - 06.2023
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Maintained records of all orders placed, received, and shipped.
- Organized and monitored inventory levels of parts, tools, and supplies.
- Developed and maintained positive working relationships with vendors.
- Prepared documents for ordering parts, supplies, and equipment.
- Managed employee schedules and daily assignments.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Generated weekly sales reports detailing product demand patterns.
- Resolved customer inquiries related to part availability or quality issues.
- Coordinated delivery schedules for incoming orders.
- Provided technical advice on the selection of replacement parts.
- Investigated discrepancies between physical inventories and records.
- Trained new staff members on proper parts handling techniques.
- Trained and monitored employees to teach daily tasks and improve performance.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Created work crew schedules and delegated assignments.
Education
General Studies
Stockdale High School
Bakersfield, CA06-1999
Skills
- Stock Management
- Goal Setting
- Invoice Processing
- Inventory Restocking
- Vendor Relations
- Ordering Parts
- Customer Relations
- Warehouse Operations
- Returns Processing
- Customer Service
- Inventory Management
- Inventory Auditing
- Staff Training
- Forklift Operation
Certification
- ase parts specialist
- civil treatment
- heavy duty filtration
- haldex air brakes
- cooling systems
Timeline
Parts Manager
Madland ToyotaLift
06.2022 - 02.2024
Parts Manager
NAPA Auto Parts - Genuine Parts
06.2001 - 06.2023
General Studies
Stockdale High School
Similar Profiles
Mitchell OhannesonMitchell Ohanneson
Diesel Mechanic at Madland ToyotaLiftDiesel Mechanic at Madland ToyotaLift
Christopher Wayne Brown JrChristopher Wayne Brown Jr
Battery Technician at Madland Toyota LiftBattery Technician at Madland Toyota Lift
Nick MacikNick Macik
Mobile Service Technician at Southern States TOYOTAliftMobile Service Technician at Southern States TOYOTAlift
Stephon CarterStephon Carter
Associate Head Coach at Bakersfield College AthleticsAssociate Head Coach at Bakersfield College Athletics
Jennifer KennedyJennifer Kennedy
Family Manager at SelfFamily Manager at Self