Lisa Pugh
Berkeley Springs,WV
Summary
Dynamic professional with a proven track record at Berkeley Springs Post Office, excelling in efficient mail delivery and route planning. Recognized for strong customer engagement and adherence to postal regulations, demonstrating reliability and attention to detail. Adept at optimizing processes, ensuring timely service while maintaining high standards of safety and quality.
Overview
1999
1999
years of professional experience
Work History
Rural Carrier
Berkeley Springs Post Office
- Delivered mail and packages efficiently across designated rural routes.
- Managed daily route planning to optimize delivery schedules.
- Ensured adherence to safety protocols while operating postal vehicles.
- Assisted customers with inquiries regarding postal services and products.
- Maintained accurate records of deliveries and pickups for accountability.
Packer
Rich Foods
- Operated packaging machinery to ensure efficient product flow and minimize downtime.
- Inspected finished products for quality assurance, adhering to safety standards consistently.
- Collaborated with team members to streamline packing processes and improve workflow efficiency.
- Maintained clean and organized work area, promoting a safe environment for all employees.
- Packaged products according to specifications, ensuring accurate labeling and documentation.
- Assisted in training new staff on proper packing techniques and safety protocols.
- Implemented process improvements that enhanced overall productivity within packing operations.
- Monitored inventory levels of packing materials, reporting shortages to management promptly.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
Distribution Associate
Kohls Distribution Center
- Operated forklifts and pallet jacks to move inventory efficiently within warehouse.
- Maintained accurate inventory records using warehouse management system.
- Packaged and labeled products for shipment, ensuring compliance with safety standards.
- Collaborated with team members to meet daily distribution goals and deadlines.
- Conducted quality checks on incoming and outgoing shipments to ensure accuracy.
- Assisted in training new associates on safety procedures and operational protocols.
- Implemented best practices for maintaining cleanliness and organization in work areas.
- Received loads, checked merchandise and tagged with warehouse IDs.
- Minimized product damage or loss through careful handling, appropriate packaging techniques, and adherence to storage guidelines.
- Inspected merchandise for damage and discrepancies with documentation.
- Prepared boxes, pallets and crates for outgoing shipments.
- Documented inventory movements in WMS using handheld scanners.
- Ensured compliance with applicable regulations regarding shipment documentation, hazardous material handling, and carrier requirements.
Housekeeper
Travel Lodge Hotel
04.1996 - 09.1998
- Cleaned and sanitized guest rooms to ensure high standards of cleanliness and comfort.
- Managed laundry services, including washing, drying, and folding linens for efficient turnaround.
- Assisted in maintaining inventory of cleaning supplies, reporting shortages to management promptly.
- Conducted routine inspections of rooms and common areas to identify maintenance needs or safety hazards.
- Trained new staff on cleaning procedures and safety protocols, enhancing team effectiveness.
- Implemented time-saving techniques for room preparation, improving overall operational efficiency.
- Developed a checklist system for daily tasks, ensuring consistent quality across housekeeping operations.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Dietary Aide
Valley View Nursing & Rehabilitation
04.1987 - 05.1988
- Assisted in meal preparation and portion control, ensuring compliance with dietary guidelines.
- Maintained cleanliness of kitchen and dining areas, adhering to safety standards.
- Supported nutritional staff with food inventory management and supply organization.
- Delivered meals to residents promptly, promoting a positive dining experience.
Education
High School Diploma -
Berkeley Springs High School
Berkeley Springs, WV05.1986
Skills
- Package handling
- Efficient delivery
- Professional relationships
- Safe driving
- Written and verbal communication
- Customer engagement
- Postal regulations
- Route planning
- Incident reporting
- Undeliverable mail handling
- Weather preparedness
- Mail delivery
- Mail sorting
- Load balancing
- Payment collections
- Postal law proficiency
- Residential customers
- Commercial customers
- Mail collection
- Dependability
- Address deciphering
- Effective customer communication
- Observation
- Vehicle inspection
- Hand-eye coordination
- Prioritization
- Address verification
- Sorting mail
- Time management
- Attention to detail
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
Timeline
Housekeeper
Travel Lodge Hotel
04.1996 - 09.1998
Dietary Aide
Valley View Nursing & Rehabilitation
04.1987 - 05.1988
Rural Carrier
Berkeley Springs Post Office
Packer
Rich Foods
Distribution Associate
Kohls Distribution Center
High School Diploma -
Berkeley Springs High School