Established strong relationships with referring physicians, ensuring seamless coordination of care for shared patients.
Provided exceptional customer service to all clients throughout their audiology journey, resulting in increased patient retention and positive word-of-mouth referrals.
Reduced patient wait times by streamlining appointment scheduling processes and implementing efficient work practices.
Improved patient outcomes by conducting comprehensive audiological and vestibular evaluations and recommending appropriate treatment plans and interdisciplinary referrals.
Used ECoG, ABR, VEMP, and VNG tests to evaluate vestibular systems.
Promoted, sold and fit hearing aids and accessories, boosting overall sales.
Managed insurance coding and billing, as well as general office management including medical computer-based patient record system for scheduling, reporting, billing, and record keeping.
Diagnostic/Dispensing Audiologist
National Hearing & Balance
01.2018 - 12.2021
Collaborated with other healthcare professionals within the same facility (National Sinus Institute), ensuring a holistic approach to patient care.
Utilized advanced diagnostic audiological and vestibular testing equipment (including ECoG, ABR, VEMP, VNG) to accurately assess and treat various auditory and balance disorders.
Maximized clinical efficiency by maintaining organized records of patient progress notes, diagnostic results, and recommended treatments plans across two separate medical computer-based patient record systems.
Trained new staff members in audiology best practices, ensuring a high standard of care across the clinic team.
Increased clinic revenue through successful marketing efforts and positive word-of-mouth referrals from satisfied patients.
Assisted in developing a business model of audiology beside the existing ENT practice, and streamlining audiological and vestibular evaluation/treatment in the areas of scheduling, documentation, billing, and interdisciplinary collaboration.
Owner, Diagnostic/Dispensing Audiologist
East Mountain Hearing & Balance
03.2015 - 12.2019
Manage clinic procedures, accounting, marketing, and daily operations
Perform diagnostic audiological and vestibular testing of adults and children, reporting to referring ENT physicians
Actively dispensing amplification to adult and pediatric patient populations
Knowledgeable in highest standards of hearing aid technology
Engage in audiological rehabilitation, fitting, troubleshooting of all levels of hearing aid technology for adult and pediatric populations with sometimes abnormal ear pathologies, in coordination with ENT as needed.
Lead Diagnostic Audiologist/Supervisor
Southwestern Ear, Nose, & Throat Associates, P.A.
8 2013 - 3 2015
Manage diagnostics/clinic procedures for three students, one audiologist, one HIS dispenser in a busy ENT clinic setting
Perform diagnostic audiological and vestibular testing of adults and children, reporting to ENT physicians within the company
Preceptor for three audiology doctorate 4th year student rotations
Knowledgeable in highest standards of hearing aid technology
Engage in audiologic rehabilitation, fitting, troubleshooting of all levels of hearing aid technology for adult and pediatric populations with sometimes abnormal ear pathologies, in coordination with ENT.
Clinical Audiologist
Premier Hearing Center
01.2013 - 08.2013
Knowledgeable in highest standards of hearing aid technology
Engage in audiologic rehabilitation, fitting, troubleshooting of all levels of hearing aid technology
High volume of hearing aid sales from several manufacturers
Marketing to local area physicians and professional referral sources
Perform diagnostic audiological assessments of children and adults
Manage daily operations and staff in Albuquerque clinic
Implement marketing/advertisement plans.
Assistant Audiologist
Premier Hearing Center
06.2012 - 12.2012
Audiology Resident/Extern
ENT/Audiology at Peakview Medical Clinic
09.2011 - 05.2012
Audiology Resident/Extern
ENT/Audiology at Mile High Hearing and Balance
05.2011 - 08.2011
Audiology Intern
Premier Hearing Center
03.2011 - 04.2011
Audiology Intern
Greeley Public School District
01.2011 - 02.2011
Education
AIB Certification - Vestibular Disorders
American Institute of Balance
Largo, FL
05.2001 -
Doctor of Audiology - undefined
University of Northern Colorado
Greeley, CO
Bachelor of Science in Audiology and Speech-Language Sciences - undefined
University of Northern Colorado
Greeley, CO
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Skills
diagnostic audiometry
Fax
505-217-0913
References
available upon request
Timeline
Clinical Audiologist
Eldorado Audiology & Hearing Center
01.2022 - Current
Diagnostic/Dispensing Audiologist
National Hearing & Balance
01.2018 - 12.2021
Owner, Diagnostic/Dispensing Audiologist
East Mountain Hearing & Balance
03.2015 - 12.2019
Clinical Audiologist
Premier Hearing Center
01.2013 - 08.2013
Assistant Audiologist
Premier Hearing Center
06.2012 - 12.2012
Audiology Resident/Extern
ENT/Audiology at Peakview Medical Clinic
09.2011 - 05.2012
Audiology Resident/Extern
ENT/Audiology at Mile High Hearing and Balance
05.2011 - 08.2011
Audiology Intern
Premier Hearing Center
03.2011 - 04.2011
Audiology Intern
Greeley Public School District
01.2011 - 02.2011
AIB Certification - Vestibular Disorders
American Institute of Balance
05.2001 -
Lead Diagnostic Audiologist/Supervisor
Southwestern Ear, Nose, & Throat Associates, P.A.
8 2013 - 3 2015
Doctor of Audiology - undefined
University of Northern Colorado
Bachelor of Science in Audiology and Speech-Language Sciences - undefined
Executive Administrative Assistant at Northwest Audiology & Hearing Aid CenterExecutive Administrative Assistant at Northwest Audiology & Hearing Aid Center
Project Manager, Court Operations Division at Administrative Office of the CourtsProject Manager, Court Operations Division at Administrative Office of the Courts