Lisa Quigley
Alpharetta,GA
Summary
Client-centric Account Manager and innovative Business Development Manager experienced in converting sales leads and managing multiple accounts in products and services.
Experience working many verticals in the Fintech, Service, Manufacturing, SLED and Telecom space. Highly skilled in B2B sales, customer relationship management, project management, marketing, vendor management, operations and contract management with exceptional communication abilities. Thorough in monitoring trends and capitalizing on emerging opportunities. A dedicated leader and strong communicator who values personal and business integrity.
Overview
26
26
years of professional experience
Work History
Business Development Manager
Katapult (remote)
Alpharetta, United States
11.2021 - Current
- Responsible for managing a portfolio consisting of 800+ omni-channel retailers across 5 states.
- Identify and pursue valuable business opportunities to generate increased company revenue and improve bottom line profit through marketing initiatives and strategic plans.
- Research and qualify prospects, (700+ net new leads) and sales opportunities in vertical markets using external resources.
- Collect data and perform customer needs analysis.
- Deliver engaging and polished presentations (Zoom or in person) to build rapport with C-level prospects and customers distinguishing our products from competitors.
- Partner with Integration and client success team to effectively incorporate Katapult as a purchase option on merchant e-Commerce platforms and POS systems.
- Submit monthly forecast utilizing 30/60/90 day pipeline.
- Lead sales strategy and training calls with a focus on increasing team efficiency and productivity.
Business Development
Cherry Bekaert (hybrid)
Alpharetta, GA
09.2019 - 11.2021
- Forged and nurtured impactful relationships with e-Commerce customers to cultivate loyalty, boosting customer satisfaction ratings to 97%.
- Built deep relationships with domestic and international e-Commerce and manufacturing prospects turned clients by understanding their needs, increasing revenue 20% in up-sells.
- Enhanced marketing exposure through effective website content management and direct correspondence with potential clients.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Developed CRM database of qualified leads through referrals, cold calling, direct mail, email campaigns and networking.
Medical Sales Representative
Private Labs
Alpharetta, GA
04.2017 - 09.2019
- Demonstrated proper test kit use by showing medical staff product setup and operation using knowledge of Molecular technology.
- Prepared and delivered product presentations to doctors and answered questions about PCR Molecular UTI testing, increasing lab revenue by 25%.
Global Account Director
Today Tel, Inc.
Alpharetta, GA
08.2007 - 04.2017
- Led daily operations of business including contracts, project management, finance, sales, marketing, logistics, inventory and installation services for Telecom equipment reseller.
- Managed 20+ Enterprise and 50+ VAR accounts.
- Increased customer retention by 25%. Hand delivered telecom equipment to Caribbean island within 3 days of hurricane restoring service to telephone company, exceeding their expectations.
- Awarded multiple contracts with Fortune 1000 companies and Federal/State Government. FAR and DFARS knowledge.
- Promoted new business and expanded firm's professional network through attendance and participation in community, government and industry events and trade shows.
- Directed shipping and receiving of wide range of products daily and resolved any obstacles.
- Utilized knowledge of online strategies such as search engine marketing, product listings and affiliate marketing to maximize campaign results.
- Managed vendor onboarding life cycle: contracts, MSA, NDA, purchase orders, and SOW.
- Managed multi-phase product and installation project schedules, identifying any activities or projects at risk of success.
- Responsible for all performance management activities for 5 direct reports including supervision, goal setting, ongoing performance communication, employee engagement, development, review, and mentoring.
- Managed marketing budget and associated P&L to develop and execute marketing strategies, budgets and sales plans for business segments.
Account Manager - Contracts and Operations
Nortel Networks (Enterprise/Federal Networks
Richardson, TX
06.1996 - 08.2007
Education
MBA - Business Management
Dallas Baptist University
Dallas, TX2002
BBA - Business Administration
Dallas Baptist University
Dallas, TX1996
Skills
- Strategic B2B sales (domestic and international)
- Presentation skills
- Project Management/Scheduling
- CRM and Microsoft Office (Excel, Word and PowerPoint)
- G-Suite, HubSpot, Tableau, MS Dynamics and Smartsheet
- Analytical thinking
- Prospecting
- Management, staff mentoring & team leadership
- Cross-functional collaboration
- Logistics/Operations
- Time Management
- Team Player
- Contract Management
- Account Management (pre-sale/post-sale)
- Strong Interpersonal Skills
- Client and Vendor Relationship Management and Retention
- Project Management
- Negotiating
- SaaS B2B space
- Relationship building
- Trade Show/Event Planning
- Thought Leadership
- Training and Development
- Excellent Written and Oral Communication Skills
- Multi-channel marketing experience
- Budgeting and Allocation
- Market Positioning
Additional Information
Served on the Board of Directors of a nonprofit organization
Creator/Director of 5 major fundraising events and 2 international group trips
Timeline
Business Development Manager
Katapult (remote)
11.2021 - Current
Business Development
Cherry Bekaert (hybrid)
09.2019 - 11.2021
Medical Sales Representative
Private Labs
04.2017 - 09.2019
Global Account Director
Today Tel, Inc.
08.2007 - 04.2017
Account Manager - Contracts and Operations
Nortel Networks (Enterprise/Federal Networks
06.1996 - 08.2007
MBA - Business Management
Dallas Baptist University
BBA - Business Administration
Dallas Baptist University
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