Lisa Quy
Valley,NE
Summary
I have worked as a pharmacy technician for 20+ years and have worked in the Healthcare setting since I graduated high-school. I love interacting with patients, providing excellent customer service and working as a team to put the patients first.
Overview
6
6
years of professional experience
Work History
Treatment Coordinator
Omaha Oral Surgery
05.2023 - Current
- Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
- Increased case acceptance rates through persuasive presentation of treatment options and benefits.
- Explained treatment choices to patients and helped determine best options.
- Provided exceptional customer service to create a welcoming atmosphere for patients and their families.
- Scheduled patient appointments
- Answer phones and greet patients
- Run the surgeons schedule
Certified Pharmacy Technician
Childrens Hospital Medical Center
12.2022 - 05.2023
- I work overnights, fill medications as they print out, make patient specific IV's and compounds as well as batch fast moving IV's, MILT medications, familiar with KRONOS, EPIC and Pyxis
- I pull and deliver OR pyxis runs as well as refill medications on the floor pyxis as needed
- Answer phones and assist the pharmacist in whatever else they may need
Certified Pharmacy Technician
CHI Lakeside Hospital
09.2020 - 12.2022
- I work overnights, fill medications as they print out, make patient specific IV's and compounds as well as batch fast moving IV's, MILT medications, familiar with KRONOS, EPIC and Pyxis
- I pull and deliver OR pyxis runs as well as refill medications on the floor pyxis as needed
- Answer phones and assist the pharmacist in whatever else they may need
Patient billing specialist
Methodist Billing office
01.2020 - 09.2020
- Review and generate patient claims, call patients and insurance companies to gather needed information to bill claims, fix claims so that they can be billed
- Work independently as well as communicating as a team
Patient Care Coordinator
Ascent Audiology & Hearing
01.2019 - 12.2019
- Answer phones, make patient appointments, build patient charts, scan documents, call to verify insurance benefits, make invoices, build HCFA forms, clean and put away hearing instruments, take patient payments
Education
General Studies -
Midland University
Fremont, NE06.2002
High School Diploma -
Fremont Senior High
Fremont, NE05.1999
Skills
- Team player
- Self sufficient worker
- Quick learner
- Customer service
Timeline
Treatment Coordinator
Omaha Oral Surgery
05.2023 - Current
Certified Pharmacy Technician
Childrens Hospital Medical Center
12.2022 - 05.2023
Certified Pharmacy Technician
CHI Lakeside Hospital
09.2020 - 12.2022
Patient billing specialist
Methodist Billing office
01.2020 - 09.2020
Patient Care Coordinator
Ascent Audiology & Hearing
01.2019 - 12.2019
General Studies -
Midland University
High School Diploma -
Fremont Senior High
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