Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Ragland

Flushing,MI

Summary

Vigilant and compassionate Patient Sitter with 4 years of experience providing ono-on-one monitoring and support in psychiatric and behavioral health settings. Aegis certified, skilled in patient safety, de-escalation techniques, behavioral observation, and collaborating with hospital staff to maintain a safe therapeutic environment. Known for keen attention to detail, quick response to patients needs, and strong communication skills.

Overview

19
19
years of professional experience

Work History

Patient Sitter

McLane
Flint, Michigan
02.2022 - Current

Monitored patients closely to ensure safety, particularly those at risk for falls or with behavioral challenges.

Communicated changes in patient behavior and needs to healthcare team effectively.

Provided comfort and support by actively listening and addressing immediate patient needs.

De-escalated difficult situations calmly, ensuring a non-threatening environment.

Maintained accurate records in accordance with hospital policies regarding patient observation.

Environmental Services

WellBridge of Fenton
Fenton, Michigan
11.2016 - 02.2022
  • Executed daily and deep cleaning of patient rooms and common areas, ensuring compliance with infection control protocols.
  • Safely disposed of biohazardous and regular waste according to facility guidelines.
  • Operated cleaning equipment, including floor buffers, vacuums, and carpet cleaners.
  • Restocked supplies such as linens, soaps, paper products, and personal protective equipment (PPE).
  • Adhered to OSHA safety regulations and proper chemical handling procedures.
  • Maintained patient privacy and confidentiality in accordance with HIPAA standards.

Environmental Services Housekeeper/Lead Team Member

McLaren Flint
Flint, Michigan
10.2006 - 11.2016
  • Ensured cleanliness and sanitation in patient rooms and common areas to exceed facility standards.
  • Operated cleaning equipment, including vacuums and floor scrubbers, to maintain high hygiene levels.
  • Followed safety protocols for proper handling of hazardous materials.
  • Managed waste disposal procedures in compliance with health regulations.
  • Restocked cleaning supplies to maintain adequate inventory levels.
  • Trained new staff on cleaning procedures and safety practices to enhance team performance.

Education

High School Diploma -

Northern
Flint, MI

Skills

  • Constant observation (1:1 sitting)
  • Patient safety monitoring
  • Fall prevention
  • Suicide risk monitoring
  • Dementia care support
  • Basic patient care assistance
  • Strong Communication
  • HIPAA Compliance
  • Aegis certified

Timeline

Patient Sitter

McLane
02.2022 - Current

Environmental Services

WellBridge of Fenton
11.2016 - 02.2022

Environmental Services Housekeeper/Lead Team Member

McLaren Flint
10.2006 - 11.2016

High School Diploma -

Northern
Lisa Ragland