Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Raguso

COLUMBUS

Summary

Dynamic professional with a proven track record at Starbucks Coffee Co., excelling in team building and employee training. Recognized for maintaining a diverse work environment and achieving a remarkable 55% turnover rate. Skilled in labor management and committed to enhancing customer service through effective conflict resolution and a fun workplace atmosphere.

Overview

36
36
years of professional experience

Work History

Starbucks Coffee Co.

Jennifer Loughran
Columbus
06.2016 - 04.2025
  • Collaborated in team environments to enhance workplace productivity through creation of team building activities and community events.

Assistant Manager

Carrol's Corperation
Newburgh
06.2014 - 09.2016

effectively controlled labor percent, guest satisfaction and maintained a safe, sanitary workplace for guests and employees, while creating a fun and energetic environment

Starbucks Coffee Co.

Donna Wagner Rago
Briarcliff Manor
09.2001 - 06.2014

Effectively met staffing expectations, while maintaining an overall 55% turnover, and provided a no stress, diverse work environment.

General Manager

Doherty Enterprises-Applebees
Allendale
04.1989 - 05.2001

Responsible for hiring,training, scheduling and mentoring.

Conducted employee evaluations to provide adequate feedback and recognize quality performance.

Education

High School Diploma -

Yorktown Senior High School
Yorktown Hts, NY
06-1986

Skills

  • Team building
  • Employee training
  • Customer service
  • Staff scheduling
  • Labor management
  • Conflict resolution
  • Time management
  • Inventory management
  • Safety compliance

Timeline

Starbucks Coffee Co.

Jennifer Loughran
06.2016 - 04.2025

Assistant Manager

Carrol's Corperation
06.2014 - 09.2016

Starbucks Coffee Co.

Donna Wagner Rago
09.2001 - 06.2014

General Manager

Doherty Enterprises-Applebees
04.1989 - 05.2001

High School Diploma -

Yorktown Senior High School
Lisa Raguso