Dynamic professional with a proven track record at Starbucks Coffee Co., excelling in team building and employee training. Recognized for maintaining a diverse work environment and achieving a remarkable 55% turnover rate. Skilled in labor management and committed to enhancing customer service through effective conflict resolution and a fun workplace atmosphere.
effectively controlled labor percent, guest satisfaction and maintained a safe, sanitary workplace for guests and employees, while creating a fun and energetic environment
Effectively met staffing expectations, while maintaining an overall 55% turnover, and provided a no stress, diverse work environment.
Responsible for hiring,training, scheduling and mentoring.
Conducted employee evaluations to provide adequate feedback and recognize quality performance.